VP, Underwriting

Finance of America

VP of Underwriting at Finance of America, leading a team focusing on efficiency and technology in reverse mortgage solutions. Collaborating across departments to enhance productivity through automation and AI.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesLead💰 $150,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for leading the underwriting organization with a primary focus on team leadership, pipeline management, and workflow optimization
Ensures underwriting operations are efficient, scalable, and aligned with business objectives
Drives the adoption of technology, automation, and AI-enabled tools to enhance underwriting productivity, consistency, and quality across HECM and proprietary reverse mortgage products
Leads and manages the reverse mortgage underwriting team, including managers, team leads, and underwriters
Oversees underwriting pipeline management to ensure appropriate prioritization, workload balance, and adherence to service level agreements (SLAs)
Evaluates and continuously improves underwriting workflows to drive efficiency, consistency, and scalability
Partners with Processing, Closing, Sales, QC, and other departments to ensure seamless workflow integration and reduce bottlenecks
Champions the use of technology, automation, and AI tools to streamline underwriting processes and reduce manual effort
Identifies opportunities to enhance workflow through system improvements, LOS optimization, and automation of repetitive tasks
Ensures underwriting decisions are accurate, compliant, and aligned with FHA/HUD, HECM, and proprietary product guidelines
Establishes and monitors key performance indicators (KPIs) related to turn times, quality, productivity, and pipeline health
Uses reporting and data analysis to identify trends, inefficiencies, and areas for improvement
Manages complex underwriting escalations, exception requests, and guideline interpretations
Collaborates with Risk, Compliance, and Credit Policy teams to ensure adherence to regulatory and investor requirements
Drives continuous improvement initiatives that enhance borrower experience and internal efficiency
Supports capacity planning, staffing models, and resource allocation to meet business demands
Leads change management efforts related to process improvements, system enhancements, and new technology adoption
Promotes and implements AI and automation solutions to improve underwriting workflow efficiency

Requirements

What you’ll need

Minimum 10 years of mortgage underwriting experience
Minimum 5 years of leadership experience managing underwriting teams or operations
Deep knowledge of HECM, FHA/HUD guidelines, and reverse mortgage underwriting practices
Strong experience managing pipelines, workflows, and operational performance
Proven ability to improve efficiency, turn times, and quality metrics
Experience working with underwriting technology, LOS systems (Encompass preferred), and automation tools
Strong analytical, organizational, and communication skills
Ability to lead in a fast-paced, evolving environment
Strong focus on operational efficiency and continuous improvement
Forward-thinking mindset with interest in leveraging AI and automation
Collaborative leadership style with ability to influence across departments
Strong problem-solving skills with focus on root cause analysis
Proficiency in MS Office Suite

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time-off benefits
Flexible spending account
401(k) with employer match
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage underwritingpipeline managementworkflow optimizationdata analysisautomationAI-enabled toolsHECM guidelinesFHA guidelinesoperational performanceroot cause analysis

Soft Skills

team leadershiporganizational skillscommunication skillscollaborative leadershipproblem-solving skillsanalytical skillsfocus on efficiencycontinuous improvementchange managementinfluencing skills