Finance of America

Compliance Officer – Issue Management, Compliance Monitoring

Finance of America

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $90,000 - $125,000 per year

About the role

  • Responsible for developing, strengthening, and implementing compliance programs.
  • Identifies opportunities for improvement, and establishes action plans that support the execution and enhancement of the compliance monitoring, testing, and issue management programs.
  • Evaluates control effectiveness, identifies and assesses risks, and ensures documentation is audit-ready.
  • Coordinates issue remediation, tracks corrective actions, and delivers clear, management-ready reporting to promote strong regulatory and operational risk management across business lines.
  • Executes risk-based compliance monitoring and testing activities across business lines to assess adherence to regulatory requirements, internal policies, and established control frameworks.
  • Assists in design, enhancement, and ongoing refinement of monitoring plans, testing methodologies, and sampling strategies to ensure coverage remains aligned with evolving risk profiles and regulatory expectations.

Requirements

  • Minimum 3 years of experience in compliance, risk management, or internal audit within financial services.
  • Direct mortgage industry experience, including monitoring or testing of loan origination, performing servicing, and default servicing operations.
  • Experience across the full monitoring and testing lifecycle, including test design, execution, issue identification, root cause analysis, and remediation validation.
  • Demonstrated ability to draft clear, defensible issue statements and support corrective action efforts.
  • Experience working within established compliance or risk frameworks.
  • Experience supporting co-sourced, outsourced, or offshore testing environments preferred.
  • Experience with issue tracking systems such as Archer preferred.
Benefits
  • health
  • dental
  • vision
  • life insurance
  • paid time-off benefits
  • flexible spending account
  • 401(k) with employer match
  • ESPP
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance programsrisk managementinternal auditmonitoring and testing lifecycletest designissue identificationroot cause analysisremediation validationcontrol frameworksdocumentation
Soft Skills
communicationreportingproblem-solvinganalytical thinkingattention to detail