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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process mapping and redesign, utilizing BPMN for modeling and translating AS-IS processes into TO-BE configurations. Proficient in defining business rules, data requirements, and integration needs while effectively communicating with stakeholders.
Highest-signal resume keywords
BPMN ModelingProcess MappingData MappingIntegration Needs IdentificationConsultative Client Interaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingBPMNData MappingValidation RulesBusiness Rules ModelingConfiguration Matrix DefinitionKPI ProposalException HandlingTest Script DevelopmentData Cleansing Plan
Soft Skills
Excellent CommunicationAutonomyOrganizationCross-Functional CollaborationInfluencing Stakeholders
Tools & Technologies
MiroJiraConfluence
Industry Keywords
Health SystemsDigital TransformationSaaS ImplementationsPatient JourneyRevenue CyclePhysician Billing
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Map and document the client's processes in the domains covered by Fin-X, defining process boundaries and assumptions
- Model the AS-IS in BPMN, highlighting pain points, risks, exceptions and control points
- Gather volumes and evidence of bottlenecks based on operational data
- Translate the AS-IS into a TO-BE aligned with the platform, with SLAs, exception handling and defined measurement points
- Formalize business rules in a structured and testable way
- Define the client's configuration matrix by module, including fields, profiles, authorization levels and approval flows
- Map required integrations between HIS, ERP and insurer systems, including data exchanged, timing and integration failure scenarios
- Specify data requirements, data mappings (de-para), validation rules and a data cleansing plan
- Consolidate recurring field issues into structured input for the Product team
- Support Implementation and Projects in validating configuration and in building test and acceptance scripts
- Produce handover documentation
- Define roles, handoffs and the cadence for monitoring the designed processes
- Propose KPIs and an improvement roadmap
- Build and maintain blueprints by customer profile
- Serve as an internal process reference, supporting and training Sales, Implementation and Customer Success
Requirements
What you’ll need- At least 4 years of experience in process mapping and redesign, consulting or systems implementation, with autonomous project leadership
- Strong command of BPMN modeling, with consistent use of events, gateways and messages
- Ability to identify and map integration needs between systems and translate them into clear requirements
- Experience reading data layouts, building data mappings and defining validation rules
- Consultative profile with direct interaction with client managers and leadership
- Ability to work cross-functionally and influence internal and external stakeholders
- Excellent written and verbal communication
- Autonomy and organization to manage multiple clients and products simultaneously in a remote work setting
- Pluses: experience in private/supplementary health; knowledge of hospital systems such as MV, Tasy/Philips, Soul MV or similar; business rules modeling in DMN or equivalent; experience in digital transformation or SaaS platform implementations; experience with patient journey, revenue cycle or physician billing/repayment; familiarity with Miro, Jira and Confluence
Benefits
Comp & perks- Onboarding kit and work equipment
- Fin-X Day: semi-annual meeting for Culture & Strategy alignment
- Monthly perk loaded on a Flash card
- Paid company recess
- Remote work (home office)
