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Fin-X

Mid-level Implementation Consultant

Fin-X

Consultant ensuring efficient implementation of Fin-X products in the healthcare sector, conducting training, and ensuring optimal usage experience. Serving multiple products in varying projects.

Posted 5/14/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Conduct training for reception staff, physicians, and back-office teams (in-person and remote)
  • Prepare and configure the client environment for implementation
  • Support the Go-Live and ensure post-implementation stabilization
  • Notify clients and internal teams in advance about stages and deadlines
  • Update and manage activities in Jira, keeping projects tracked
  • Create user accounts and perform technical pre-deployment tasks
  • Provide initial client support (via WhatsApp) before escalating to Customer Success
  • Follow up on billing and validate tests
  • Act as a point of contact across multiple client levels: directors, managers, and operations teams

Requirements

What you’ll need
  • Bachelor's degree in progress or completed in Health Management, Business Administration, Hospital Management, or related fields
  • Experience in hospital settings or in software implementation consultancy — both profiles are welcome
  • Experience with scheduling, authorization, and referral/authorization center processes (insurer or hospital)
  • Availability to travel up to 2 weeks per month
  • Preferably located in São Paulo; Rio de Janeiro and Minas Gerais also considered

Benefits

Comp & perks
  • Performance reviews: career growth tied to your development
  • Onboarding kit
  • Fin-X Day: semi-annual meeting for Culture & Strategy alignment
  • Access to Fiibo: exclusive perks to make everyday life easier
  • Welhub: wellness platform to support your physical and mental health
  • Company recess (paid time off)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
software implementationclient supporttechnical pre-deployment tasksscheduling processesauthorization processesreferral processes
Soft Skills
trainingcommunicationproject managementclient relationship management
Certifications
Bachelor's degree in Health ManagementBachelor's degree in Business AdministrationBachelor's degree in Hospital Management