Applications Support Analyst

FilterEasy

Applications Support Analyst at FilterEasy ensuring seamless data flow across enterprise systems like NetSuite and BigCommerce. Collaborating with Operations, Finance, and Marketing teams for technical support and data accuracy.

Posted 5/15/2026full-timeWilson • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $68,000 - $73,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudERPOracleSQL

About the role

Key responsibilities & impact

Perform regular checks to ensure data (orders, inventory, financial records) matches perfectly between BigCommerce, NetSuite, Oracle Cloud WMS, and custom AWS tools.
Act as the "early warning system" for the technical team by identifying sync failures or data drifts.
Document the symptoms and collaborate with the appropriate developers to see the resolution through to completion.
Serve as the primary validator to ensure "business as usual" data accuracy as system modules are updated or migrated to new AWS infrastructure.
Meet with department leads to understand operational bottlenecks and translate those into clear, actionable requirements.
Maintain and prioritize the platform enhancement backlog, ensuring developers are working on the items that provide the highest value to the business.
Organize and lead User Acceptance Testing, ensuring that new features meet the original business requirements before they go live.
Partner with fellow tech team members to learn the nuances of the FilterEasy tech stack and maintain internal documentation.
Participate in a shared on-call rotation with two other team members (expanding to a 4-person rotation in 2027) to support 24/7 manufacturing and warehouse operations.

Requirements

What you’ll need

2+ years of professional experience in Applications Support, Business Systems Analysis, or a related technical-operational role.
Direct experience supporting enterprise-grade platforms (ERP, WMS, or eCommerce).
A natural talent for spotting patterns and identifying where data doesn't "look right."
Proven ability to build relationships with various departments, from warehouse staff to accountants.
Experience managing a backlog or project list using tools like Jira, Monday.com, or similar.
Strong ability to document technical issues clearly for developers while providing concise status updates to business stakeholders.
Comfort running basic SQL queries or data lookups to validate records and investigate discrepancies.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account FilterEasy Website LinkedIn All Job Openings 201 - 500 employees 👥 B2C 🛍️ eCommerce 🧘 Wellness B2C
eCommerce
Wellness FilterEasy is a subscription-based service that provides home air and refrigerator water filters to customers, ensuring timely replacements without the hassle of store visits. Founded in 2012, the company aims to enhance indoor air quality and access to clean drinking water, while preventing HVAC issues due to unchanged filters. With a focus on sustainability, FilterEasy offers eco-conscious products and operates a substantial manufacturing and fulfillment center in North Carolina. Customers can easily sign up for a customizable delivery schedule, guaranteeing the convenience and efficiency of filter replacements at affordable prices with free shipping. FilterEasy is committed to quality and customer satisfaction, supported by their Right-Fit Guarantee and excellent customer service. Applications Support Analyst 🔥 41 minutes ago 🏢🏡 Wilson – Hybrid 💵 $68k - $73k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer AWS Cloud ERP Oracle SQL Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Perform regular checks to ensure data (orders, inventory, financial records) matches perfectly between BigCommerce, NetSuite, Oracle Cloud WMS, and custom AWS tools.
Act as the "early warning system" for the technical team by identifying sync failures or data drifts.
Document the symptoms and collaborate with the appropriate developers to see the resolution through to completion.
Serve as the primary validator to ensure "business as usual" data accuracy as system modules are updated or migrated to new AWS infrastructure.
Meet with department leads to understand operational bottlenecks and translate those into clear, actionable requirements.
Maintain and prioritize the platform enhancement backlog, ensuring developers are working on the items that provide the highest value to the business.
Organize and lead User Acceptance Testing, ensuring that new features meet the original business requirements before they go live.
Partner with fellow tech team members to learn the nuances of the FilterEasy tech stack and maintain internal documentation.
Participate in a shared on-call rotation with two other team members (expanding to a 4-person rotation in 2027) to support 24/7 manufacturing and warehouse operations. 🎯 Requirements
2+ years of professional experience in Applications Support, Business Systems Analysis, or a related technical-operational role.
Direct experience supporting enterprise-grade platforms (ERP, WMS, or eCommerce).
A natural talent for spotting patterns and identifying where data doesn't "look right."
Proven ability to build relationships with various departments, from warehouse staff to accountants.
Experience managing a backlog or project list using tools like Jira, Monday.com, or similar.
Strong ability to document technical issues clearly for developers while providing concise status updates to business stakeholders.
Comfort running basic SQL queries or data lookups to validate records and investigate discrepancies. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data validationSQLdata analysisbacklog managementUser Acceptance Testingtechnical documentationdata synchronizationdata accuracypattern recognitionenterprise-grade platform support

Soft Skills

relationship buildingcollaborationproblem-solvingcommunicationorganizational skillsattention to detailleadershipactionable requirements translationoperational understandingtechnical issue documentation