Filigran

Manager, Content Management

Filigran

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cyber Security

About the role

  • Define and drive the quarterly content roadmap for the Academy based on product launches and market requirements.
  • Translate Filigran’s "Intelligence-Driven Defense" vision into certification programs and structured learning paths.
  • Lead and mentor a team of specialized Content Managers (focused on Content Ops and Learning Experience).
  • Support the team’s skill development in instructional design, technical storytelling, and production tools.
  • Oversee workload management and project prioritization within the team.
  • Guarantee the consistency of the "Filigran Voice" across all educational materials.
  • Optimize production workflows from initial scripting to LMS publishing to reduce the time-to-market for training modules.
  • Analyze Academy KPIs (completion rates, certification scores, feedback) to continuously iterate and improve content quality.

Requirements

  • Minimum 5 to 7 years in instructional design or technical content creation, including at least 2 years in a management role within a B2B SaaS ecosystem.
  • Strong understanding of cybersecurity or the ability to quickly ramp up on technical topics.
  • Proficient in tools like Camtasia, Adobe Creative Suite, GitHub, and modern LMS platforms.
  • Excellent written and visual communication skills with strong attention to detail.
  • Self-driven and able to manage projects end-to-end, from concept to execution.
  • Comfortable working in a remote, asynchronous-first environment.
  • Bonus: Experience working in SaaS, open-source, or cybersecurity-related companies.
  • Narrative Leadership: Ability to transform dense technical documentation into a compelling and easy-to-remember story.
  • Rigor & Organization: Ability to manage multiple projects simultaneously with short production cycles.
  • Customer-Centric Mindset: Obsessed with user experience and message clarity.
  • Languages: Full professional proficiency in both English and French (written and oral), as our content is distributed globally.
Benefits
  • Competitive pay + equity — everyone shares in our success
  • Remote-first, flexible, and balanced — work that fits your life
  • Your setup, your choice — pick the gear that works for you
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designtechnical content creationproject managementcontent optimizationKPI analysistechnical storytellingproduction workflowsB2B SaaScybersecurity
Soft Skills
leadershipmentoringwritten communicationvisual communicationattention to detailself-drivenorganizationcustomer-centric mindsetnarrative leadership