Senior Site Reliability Engineer

Filevine

Senior Site Reliability Engineer at Filevine providing observability excellence in software development. Collaborating on legal AI systems to enhance operational reliability and performance.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $175,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level proficiency in Site Reliability Engineering, focusing on observability strategies, incident management, and automation within cloud-native environments. Capable of mentoring engineers and leading initiatives that enhance system reliability and performance.

Highest-signal resume keywords

Site Reliability EngineeringIncident ManagementObservability PlatformsPython ScriptingAWS Cloud Services

ATS Keywords

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Hard Skills

MonitoringAlertingCI/CDPerformance OptimizationCapacity PlanningAutomation TechnologiesDistributed TracingLog AggregationSLI/SLO/SLA FrameworksAutonomous Systems Design

Soft Skills

Strong CommunicationMentoringLeadershipProactive Problem SolvingStakeholder Engagement

Tools & Technologies

New RelicAWS EC2AWS EKS/KubernetesAWS CloudWatchAWS LambdaAWS S3AWS IAM

Certifications & Qualifications

Bachelor's Degree in Computer ScienceAWS CertificationsGoogle Cloud Professional

Industry Keywords

Incident ResponsePost-Mortem CultureMTTR ImprovementMTTD ImprovementCloud-Native Ecosystem

Tech Stack

Tools & technologies

AWSCloudEC2KubernetesPythonSDLC

About the role

Key responsibilities & impact

Own and continuously advance the observability strategy for your team — including monitoring, alerting, dashboards, distributed tracing, log aggregation, and SLI/SLO/SLA frameworks.
Lead incident management end-to-end: detection, triage, communication, resolution, and blameless post-mortems that drive lasting improvements.
Serve as a Reliability Engineering leader on your team — providing strong technical leadership, sound judgment, and a clear voice on reliability across the SDLC.
Design and maintain autonomous systems for building, deploying, testing, and operating all Filevine products with minimal human intervention.
Continuously enhance CI/CD pipelines, automation scripts, playbooks, and tooling to reduce toil and accelerate resolution time.
Proactively identify and resolve gaps in system availability, performance, and security while defending overall security posture.
Mentor engineers — dedicating meaningful time to growing those around you, sharing knowledge proactively, and leaving people more capable than before.
Document processes, architecture, procedures, and best practices; take full ownership of documentation for the technologies in your domain and actively close gaps for fellow SREs.
Participate in 24/7 on-call rotation for production support and emergency response; communicate clearly with technical and management stakeholders at all levels.
Build roadmaps for the technologies and workflows you own, giving the team a clear direction for ongoing improvement.

Requirements

What you’ll need

8+ years of hands-on technical experience in software engineering, infrastructure, or operations roles, including a minimum of 5 years dedicated to Site Reliability Engineering.
Expert-level, well-rounded SRE skill set — proficient across monitoring/alerting, incident response, capacity planning, performance optimization, CI/CD, and reliability engineering best practices.
Deep hands-on expertise with New Relic or a comparable observability platform; strong preference for candidates who have led observability platform adoption or migration at scale.
Demonstrated experience owning incident management programs: on-call processes, escalation design, post-mortem culture, and measurable MTTR/MTTD improvement.
Strong proficiency in Python, Bash, PowerShell, and other common SRE scripting and automation technologies.
Expert-level experience designing, building, and maintaining autonomous systems that handle software build, deployment, testing, monitoring, and operations.
Proficient hands-on experience with AWS (EC2, EKS/Kubernetes, CloudWatch, Lambda, S3, IAM) and the broader cloud-native ecosystem.
Strong communicator who proactively informs stakeholders, operates transparently, and can bridge technical complexity for product and management audiences.
Proven track record of mentoring engineers, leading initiatives to completion, and making those around them measurably better.
Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent certifications (e.g., AWS certifications, Google Cloud Professional); or substantial comparable direct work experience.

Benefits

Comp & perks

Medical, Dental, & Vision Insurance (for full-time employees)
Competitive & Fair Pay
Maternity & paternity leave (for full-time employees)
Short & long-term disability
Opportunity to learn from a dedicated leadership team
Top-of-the-line company swag