Coordinator, Transcription Marketplace

Filevine

Coordinator managing the Transcription Marketplace operations for Filevine, a Legal AI company. Focusing on Independent Contractor experience and operational efficiency within the team.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for transcribers via Email and Slack, managing questions, issues, and routine communications
Own onboarding for new transcription Independent Contractor's: coordinating paperwork, training access, and first-week check-ins
Conduct QA reviews on transcription deliverables, flagging issues and routing feedback to appropriate owners
Maintain communication logs and ensure follow-through on open items
Support the Transcription Marketplace Strategy Team with operational tasks to clear bandwidth for strategic priorities
Contribute to process documentation as workflows are refined

Requirements

What you’ll need

1-2 years experience in a fast-growing startup or consulting firm
Strong written communicator. You write clearly and professionally with little editing needed.
Detail-oriented and consistent. QA work requires you to catch what others miss.
Organized self-starter who can manage a queue of tasks without constant direction
Experience in coordinator, operations, or administrative roles
Familiarity with transcription, legal services, or independent contractor management is a plus

Benefits

Comp & perks

Medical, Dental, & Vision Insurance (for full-time employees)
Competitive & Fair Pay
Maternity & paternity leave (for full-time employees)
Short & long-term disability
Opportunity to learn from a dedicated leadership team
Top-of-the-line company swag

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

strong written communicationdetail-orientedorganized self-startertask management