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About the role
Key responsibilities & impact- Coordinate onboarding for new Digital Reporter independent contractors by tracking steps, communicating next actions, and ensuring smooth activation
- Support engagement efforts: routing communications, flagging at-risk ICs, and helping execute retention touch points
- Assist with QA workflows by reviewing reports, logging issues, and routing feedback per established standards
- Build and maintain an internal knowledge base for Digital Reporter processes, playbooks, and operational procedures
- Manage routine Slack and email communication with Digital Reporter's on operational matters
- Identify gaps in existing documentation and help with closing them
Requirements
What you’ll need- 1-2 years experience in a fast-growing startup or consulting firm
- Organized and thorough. You complete tasks fully and document your work.
- Clear written communicator comfortable sending professional IC-facing messages
- Eager to build structure where it doesn't yet exist. This role requires initiative, not just execution.
- Experience in coordinator, operations, or community management roles
- Background in legal, deposition, or independent contractor management is a plus
Benefits
Comp & perks- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizedthoroughclear written communicatorinitiativeattention to detail