Filevine

Director, Creative Operations – Content Production

Filevine

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Own the end-to-end content production process — from intake and briefing through review, approval, and distribution — building workflows that are efficient, scalable, and designed to protect creative quality
  • Lead production for Filevine's content programs, including video, written content (blog, thought leadership, case studies), digital assets, event collateral, and executive communications
  • Build and manage a content production team and freelance/vendor network, including videographers, editors, writers, and production specialists, ensuring quality and brand consistency across all outputs
  • Develop and own the editorial and content calendar, ensuring content output is aligned to marketing priorities, campaign timelines, and sales enablement needs across the organization
  • Establish project management systems and tooling that give full visibility into creative pipeline, resource allocation, and delivery timelines — and hold the team accountable to them
  • Partner with the Director of Brand & Creative to ensure production infrastructure serves the creative vision — fast enough to move at the company's pace, structured enough to maintain standards
  • Track content performance in partnership with the broader marketing team, using data to inform what gets made, how it gets distributed, and where the team's production investment should go
  • Identify and implement AI-powered content creation and production tools that improve team velocity without compromising brand quality
  • Manage creative and production budgets with rigor, balancing in-house capacity against external resourcing to maximize output and quality within investment constraints

Requirements

  • 8+ years of experience in content production, creative operations, or a related field, with at least 3 years managing a team or production function
  • Demonstrated experience running content and creative production at scale in a B2B marketing environment — you have built workflows, managed vendors, and shipped a high volume of quality work
  • Strong production breadth: you understand video production, written content, digital asset creation, and event marketing collateral — you don't need to execute all of it, but you need to direct it credibly
  • Excellent project management instincts with experience implementing and running production tooling (project management software, DAM systems, editorial calendars)
  • Proven ability to manage creative resource allocation, budgets, and external vendors or agencies with discipline and transparency
  • Strong cross-functional collaborator who can build trust with brand, product marketing, sales, and demand gen stakeholders and translate their needs into a clear production plan
  • Data-informed approach to content — you track what's working, use it to prioritize production decisions, and can report on content ROI to senior leadership
  • Comfortable with ambiguity and fast iteration; this team moves quickly and this leader needs the operational confidence to hold structure while staying flexible
Benefits
  • Medical, Dental, & Vision Insurance (for full-time employees)
  • Competitive & Fair Pay
  • Maternity & paternity leave (for full-time employees)
  • Short & long-term disability
  • Opportunity to learn from a dedicated leadership team
  • Top-of-the-line company swag
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content productioncreative operationsvideo productionwritten content productiondigital asset creationevent marketing collateralproject managementdata analysisbudget managementvendor management
Soft Skills
leadershipcollaborationcommunicationproject management instinctstrust buildingflexibilityoperational confidencedisciplinetransparencycreativity