Filevine

Site Reliability Engineer – AI Forms Platform

Filevine

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AWSAzureCloudDockerGoKubernetesPythonTerraform

About the role

  • Architect and deploy secure, scalable infrastructure using Terraform, CloudFormation, or similar tools to support the new Forms Platform.
  • Ensure the platform meets strict SLA requirements for enterprise clients, minimizing downtime and "P1 incidents".
  • Implement comprehensive monitoring, logging, and alerting (Datadog, New Relic, etc.) to provide deep visibility into AI model performance and system health.
  • Design architecture that aligns with SOC standards and ensures proper handling of PII/PHI data and audit trails for model outputs.
  • Build and maintain efficient CI/CD pipelines to support the "tapering" of legacy systems and the rapid deployment of new features.
  • Lead incident response efforts for the Forms Platform and conduct post-mortems to drive continuous improvement.
  • Aggressively automate manual operations tasks using scripting (Python/Go) and AI tools to reduce toil.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, or related field.
  • 3+ years of SRE or DevOps experience, specifically in high-availability production environments.
  • Deep expertise in AWS or Azure ecosystem, including container orchestration (Kubernetes/Docker).
  • Experience implementing security best practices (SOC2, HIPAA) in a cloud environment.
  • Proficiency in Python, Go, or Bash for automation.
  • 1 to 3 years experience with scrum/agile development methodologies.
  • Willingness and ability to use AI/LLMs to accelerate infrastructure development and debugging.
  • Excellent verbal and written communication skills to document architecture and incident reports
Benefits
  • A dynamic, rapidly growing company, focused on helping organizations thrive
  • Medical, Dental, & Vision Insurance (for full-time employees)
  • Competitive & Fair Pay
  • Maternity & paternity leave (for full-time employees)
  • Short & long-term disability
  • Opportunity to learn from a dedicated leadership team
  • Centrally located open office building in Sugar House (onsite employees)
  • Top-of-the-line company swag

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
TerraformCloudFormationCI/CDPythonGoBashKubernetesDockermonitoringlogging
Soft skills
communicationleadershipincident responsecontinuous improvementautomation
Certifications
Bachelor’s degree in Computer ScienceSOC2HIPAA