Filevine

Legal Forms Quality & Operations Analyst – AI Forms Platform

Filevine

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $100,000 per year

About the role

  • Content Surveillance: Proactively monitor federal (USCIS) and state court websites for updates to critical legal forms, ensuring Filevine is never behind on compliance.
  • AI Validation: Review and validate the output of our "AI auto-mapping" models, correcting logic errors and ensuring fields map correctly to Filevine project data (e.g., verifying that "Alien Registration Number" maps to the correct database field).
  • Spec Creation: Translate complex legal form logic (e.g., "If box A is checked, page 4 is required") into clear, actionable technical specifications for the engineering team.
  • Support Coordination: Act as the primary liaison for the Support and Implementation teams, creating documentation and training materials to resolve customer form issues without escalating to engineering.
  • Golden Dataset Management: Curate and maintain the "Golden Datasets" (perfectly filled example forms) used by QA to test the system before every release.
  • Risk Mitigation: Conduct final compliance checks on high-stakes forms (like Immigration I-140s) to prevent "P1 incidents" and reduce operational risk for our enterprise clients.
  • Process Optimization: Use AI tools to rapidly compare old vs. new PDF versions and generate change logs, reducing the time it takes to spec a new form by 70%+.

Requirements

  • Bachelor’s degree in Legal Studies, Political Science, or related field (or equivalent paralegal experience).
  • 3+ years of experience as a Paralegal, Legal Operations Specialist, or in a compliance role, preferably with exposure to Immigration, Family Law, or Workers Comp.
  • Technical Aptitude: Comfort working with data mapping, Excel/spreadsheets, and learning new software tools. You don't need to code, but you need to understand logic (If/Then statements).
  • Attention to Detail: Uncompromising standards for accuracy. You will be the final line of defense before a form goes to a lawyer.
  • AI/Tech Curiosity: A strong desire to use AI tools (ChatGPT, Claude, specialized legal AI) to summarize documents and automate research tasks.
  • Communication: Ability to explain complex legal requirements to technical software engineers clearly and concisely.
  • Agile Familiarity: 1 to 3 years experience working with product or engineering teams in an agile/scrum environment is a plus.
Benefits
  • Medical, Dental, & Vision Insurance (for full-time employees)
  • Competitive & Fair Pay
  • Maternity & paternity leave (for full-time employees)
  • Short & long-term disability
  • Opportunity to learn from a dedicated leadership team
  • Centrally located open office building in Sugar House
  • Top-of-the-line company swag

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data mappingExcelspreadsheetsAI auto-mappingtechnical specificationscompliance checkschange logslegal form logicrisk mitigationdocumentation creation
Soft skills
attention to detailcommunicationprocess optimizationsupport coordinationtechnical aptitudeAI/tech curiosityliaison skillsproblem-solvingtraining material creationfinal line of defense