Chief of Staff – Product
Filevine
full-time
Posted on:
Location Type: Hybrid
Location: Salt Lake City • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
SaltStackSwitching
About the role
- Develop and implement operational strategies, processes, and frameworks that optimize product development efficiency and quality.
- Map current processes, identify bottlenecks, and drive improvements in prioritization, communication, and workflow across the product organization.
- Research, collect data, and report findings to support product decisions, tradeoffs, and roadmap planning.
- Deliver strong project management on cross-functional product initiatives requiring coordination across Engineering, Design, GTM, and Finance.
- Develop and strengthen product operating rhythms (planning cycles, roadmap checkpoints, KPI reviews, decision logs).
- Partner with the CPO to translate product vision into structured execution plans and track progress across teams.
- Represent the CPO as a delegate in internal and external conversations, including complex or sensitive discussions.
- Provide ad hoc support for product-related initiatives ranging from early ideation to research to rollout and implementation.
- Analyze opportunities, summarize findings, recommend a go-forward plan, and help drive execution.
- Support CPO-led strategic areas such as AI initiatives, platform modernization, product quality, or new vertical/market evaluations.
- Amplify communication for the CPO by designing, structuring, and refining presentations, product updates, and executive materials.
- Ensure the right information flows between product teams and leadership, acting as an additional set of eyes and ears.
- Identify early warning signals across the org—surfacing risks, misalignment, and blockers before they become issues.
- Able to build strong rapport with senior leaders across Product, Engineering, and GTM.
- Thinks at a system level—zooming out to see the broader product strategy while zooming in when needed to evaluate details.
- Strong communication skills with a focus on clarity, brevity, and structured execution.
Requirements
- BA/BS required; preference for MBA or advanced degree.
- 7+ years of experience in product, strategy, operations, consulting, or similar functions within high-growth technology companies.
- Preferred: 5+ years of SaaS experience and exposure to product development lifecycles.
- Experience working directly with product and engineering leaders or teams.
- Strong analytical capabilities; highly skilled in Excel/Sheets and data-driven decision-making.
- Proven experience managing strategic initiatives and driving cross-functional collaboration.
- Excellent written and verbal communication skills.
- Extremely versatile and comfortable switching between strategy and execution.
- Experience leading initiatives from ideation through testing, rollout, and operational adoption.
- Ability to work onsite full-time from the Salt Lake City headquarters.
- Schedule flexibility to support critical or time-sensitive initiatives.
- Travel to conferences, customer locations, or team offsites as needed.
- Executive-level stock-based compensation available.
Benefits
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Sugar House
- Top-of-the-line company swag
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementdata analysisExcelSaaSproduct development lifecyclestrategic initiativescross-functional collaborationoperational strategiesprocess optimizationKPI reviews
Soft skills
communicationanalytical capabilitiesrapport buildingversatilityclaritybrevitystructured executionproblem-solvingleadershipadaptability
Certifications
BABSMBAadvanced degree