Mortgage Sales Team Leader
Figure
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $25 - $32 per hour
Job Level
About the role
- Lead and manage a pod of 5 to 10 Licensed Sales Associates, ensuring consistent performance above monthly sales targets
- Partner with the Sales Enablement and Operations Lead (Licensed) to support Loan Officers on Performance Improvement Plans, including daily call reviews and objection handling roleplay to move Tier 0 performers off PIPs quickly
- Review call recordings in the Nice system to identify coaching opportunities and improve customer interactions
- Monitor funnel conversion data to ensure strong pipeline health and adherence to speed to lead SLAs
- Convert company provided leads into HELOC customers through outbound calling, text, and email
- Guide borrowers through a consultative sales process, helping them select the right product, rate, and term
- Demonstrate closing ability and system mastery in Salesforce and CSP by maintaining active personal production
- Support new hires through the 30 60 90 ramp plan to ensure Tier 1 funding targets are achieved
- Establish scalable best practices and provide feedback to Operations on approval bottlenecks and product gaps
Requirements
- Active NMLS license with eligibility and willingness to be licensed in all Figure operating states
- 3 or more years of experience in mortgage lending or HELOC sales
- Proven ability to close and consistently exceed sales targets
- Deep proficiency in Salesforce, Nice, and loan origination systems, with CSP experience preferred
- Ability to translate complex underwriting guidelines into clear, repeatable training scripts
- Strong data analysis skills with the ability to interpret funnel and waterfall metrics
- Willingness to work flexible hours, including evenings and weekends as needed
Benefits
- Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales performance managementconsultative sales processclosing abilitydata analysisfunnel conversionunderwriting guidelinescoachingobjection handlingpipeline healthlead conversion
Soft Skills
leadershipcommunicationtrainingfeedbackproblem-solvingadaptabilitycollaborationcoachingorganizational skillsperformance improvement
Certifications
NMLS license