Service Designer, Healthcare
Kainos
Demo Strategy and Effectiveness Manager
Figma
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $149,000 - $260,000 per year
Job Level
Mid-LevelSenior
About the role
- Own the end-to-end strategy for product demos at Figma, shaping how the platform is showcased to customers and prospects
- Design demo experiences by developing engaging scripts and flows for all Figma products, tailored to executives and end users
- Showcase business value through executive demos that tie Figma capabilities to customer challenges and measurable outcomes
- Craft practitioner-focused demos for common use cases to enable end users
- Collaborate with Product Managers to incorporate new features into demo scripts and keep demos current
- Lead enablement sessions delivering live and recorded demo trainings for Account Executives and Solutions Consultants
- Build training resources and best-practice assets to scale demo capability across the field team
- Maintain and standardize demo environment assets to ensure consistency, reliability, and excellence across demos
- Partner cross-functionally with Advocate and Brand teams to ensure demos and assets inspire customers
Requirements
- Experience creating compelling demos or enablement programs for SaaS or design-focused products
- A passion for storytelling and the ability to translate technical capabilities into business value
- Strong collaboration and communication skills, with a knack for working cross-functionally with product, sales, and marketing teams
- A track record of designing and standardizing demo environments or sales enablement assets
- The ability to lead engaging training sessions, both live and recorded, for a variety of audiences
- Deep empathy for both customers and field teams—understanding what makes a demo memorable and actionable
- Familiarity with Figma (bonus)
- Creativity, organization, and a bias for action (nice to have)
Benefits
- Equity offered to employees
- Health, dental & vision
- Retirement with company contribution
- Parental leave & reproductive or family planning support
- Mental health & wellness benefits
- Generous PTO
- Company recharge days
- Learning & development stipend
- Work from home stipend
- Cell phone reimbursement
- Sales incentive pay for most sales roles
- Annual bonus plan for eligible non-sales roles
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
demo creationenablement programsscript developmenttraining resource developmentdemo environment standardization
Soft skills
storytellingcollaborationcommunicationcreativityorganizationempathyleadership
