Trust Administrator

Fifth Third Bank

Trust Administrator role at Fifth Third Bank providing administrative support to Advisor Solutions and ensuring client satisfaction and compliance. Managing multigenerational trusts and collaborating with advisors and service providers.

Posted 7/22/2026full-timeRaleigh • Florida, North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in trust administration, client relationship management, and compliance with fiduciary policies. Proficient in managing risks and ensuring client satisfaction through effective communication and collaboration.

Highest-signal resume keywords

Trust AdministrationClient Relationship ManagementFiduciary PoliciesCTFA CertificationMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Trust AdministrationRisk ManagementEstate Planning StrategiesIncome Tax MattersEstate Tax Matters

Soft Skills

Interpersonal SkillsCommunication SkillsTime ManagementTeam CollaborationContinuous Improvement Mindset

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookCoPilot

Certifications & Qualifications

CTFA

Industry Keywords

Fiduciary Client ServiceMultigenerational TrustsClient SatisfactionComplianceDocumentation Requirements

About the role

Key responsibilities & impact

Serve as an administrative support professional for Advisor Solutions
Ensure client satisfaction, retention, and growth by adhering to fiduciary policies and procedures
Interface with trust accounting systems and operations
Responsible for risk by exchanging ideas and opinions, elevating concerns, and following policies
Achieve results by identifying, assessing, managing, monitoring, and reporting risks
Frequent direct communication with clients
Support advisors in executing decision-making aspects of trust administration
Administration of multigenerational trusts with discretionary income and principal payments
Partner with internal and external service providers to optimize client service standards
Assist with client relationship management tools
Ensure compliance and proper documentation requirements in account administration

Requirements

What you’ll need

Bachelor’s degree strongly preferred
Minimum 3-5 years fiduciary client service/sales experience preferred
CTFA or other professional designation preferred
Significant experience and expertise within Trust
Knowledge of trust administration, estate planning strategies, and income and estate tax matters
Effective time management skills and ability to multi-task
Excellent interpersonal and communication skills
Exhibits a sense of urgency and continuous improvement mindset
Ability to work in a team orientated/matrix environment
Strong computer/technical skills required: Ability to use all Microsoft Office software, including: Word, Excel, PowerPoint, Outlook, and CoPilot.

Benefits

Comp & perks

Comprehensive benefits programs encompassing physical, financial, emotional and social well-being
Eligibility to participate in an incentive compensation plan based on performance