Healthcare Banking Specialist I

Fifth Third Bank

Healthcare Banking Specialist for Fifth Third Bank managing healthcare practice owner relationships. Onboarding and servicing customers while providing financial solutions for their business needs.

Posted 7/22/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $61,200 - $125,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and developing tailored financial solutions, with a strong focus on commercial and treasury management services. Proven ability to analyze customer needs and effectively cross-sell banking products while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Customer Relationship ManagementCommercial And Treasury Management ServicesProblem-Solving And Analytical SkillsVerbal And Written Communication SkillsTeam-Based Sales Environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Document PreparationRisk AssessmentFinancial AnalysisCredit Support CoordinationPortfolio Management Guidelines

Soft Skills

Customer Experience ManagementNegotiation SkillsEffective CommunicationTask PrioritizationLeadership Influence

Tools & Technologies

Customer Relationship Management (CRM) System

Industry Keywords

Non-Credit ProductsAlternative LendingFinancial SolutionsBancorp Vision And Core ValuesConsultative Sales Approach

About the role

Key responsibilities & impact

Onboard and manage referred relationships from internal partners to uncover additional lending opportunities
Work with product partners to analyze, evaluate, and develop a tailored relationship strategy for each customer
Prepare loan documents through written analysis, recommendation, and coordination with Middle Office
Coordinate loan closing, packaging, servicing, and, if necessary, the liquidation of professional practice loans to conform with the Bank's policies and regulatory compliance
Balance risk and return measured by any charge-offs that result in loss of income within the first 12 months
Effectively retain and grow long-term, profitable customer relationships with in-footprint and out-of-footprint customers across the country
Cross-sell all applicable Fifth Third Bank products and services to an existing portfolio of business customers and their owners/senior management
Coordinate all virtual customer-related activities, including credit support and with other product partners
Conduct thorough and effective pre-call planning, One Bank Consultative Sales approach, and prompt post-call follow up
Utilize the Bank's customer relationship management (CRM) system for customer activity tracking, call reports, and pipeline management
Partner with portfolio managers and credit officers on credit requests and adhere to established portfolio management guidelines

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
Proven ability to build new and existing customer business and provide a positive customer experience
Extensive knowledge of non-credit products
Knowledge of commercial and treasury management services, as well as alternative lending and financial options
Ability to assess customer needs, drivers of profitability, and corporate/personal lifecycle-optimizing financial solutions
Effective problem-solving and analytical skills with the ability to handle and prioritize multiple tasks
Strong verbal and written communication skills, with particular emphasis on experience in phone-based negotiations and presentations
Demonstrated alignment with the Bancorp vision and core values through personal actions and leadership influence to promote high-performing work groups
Proven ability to work in a team-based sales environment

Benefits

Comp & perks

Comprehensive benefits
Differentiated compensation offerings