Business Configuration Analyst – Collections Applications

Fifth Third Bank

Business Configuration Analyst at Fifth Third Bank identifying systems and business line requirements. Coordinating development for applications and products while managing multiple projects successfully.

Posted 6/19/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $71,100 - $145,900 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Identify and define systems and business line needs and requirements
Coordinates development and support for new and existing applications and products
Primary liaison between line of business, software vendor and information technology
Develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams
Coordinates business requirements definition, development, system configuration, testing, defect identification and resolution, implementation and support for new and existing systems
Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions
Oversees enhancements and projects to maintain productivity and efficiency
Accountable for risk management by following policies and procedures
Serves as a liaison between IT, software vendors and the business line to analyze business and user needs, document requirements and resolve moderately complex system problems
Guides and trains less experienced analysts through project work
Plays a key role in planning, testing and implementation of new products, system enhancements and conversions

Requirements

What you’ll need

Bachelor's Degree or equivalent work experience
Minimum four (4) years work experience in banking, financial services or related experience
Minimum two (2) years of project management experience
Six Sigma Green Belt or PMP preferred
Proven Leadership experience in areas of Operations, Manufacturing or Quality
Possesses a broad understanding of business systems and industry requirements
Ability to present to senior leadership on sensitive subject matters
Ability to facilitate large groups toward the development of common solutions
Exceptional verbal, written, and presentation communication skills
Ability to multi-task and be flexible
Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment
Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio)

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities
Incentive compensation plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementbusiness requirements definitionsystem configurationtestingdefect identificationrisk managementsolution developmentprocess analysissystem enhancementsproduct implementation

Soft Skills

leadershipcommunicationpresentation skillsfacilitationmulti-taskingflexibilityproblem-solvingteam guidanceadaptabilitycollaboration

Certifications

Bachelor's DegreeSix Sigma Green BeltPMP