Customer Operations Associate
Vi
ABL Operations Administrator
Fifth Third Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $69,800 - $143,100 per year
Job Level
SeniorLead
About the role
- Identifies all facility structure details from the loan documentation and credit approvals to be on-boarded to the Department’s collateral and loan monitoring system
- Reviews draft loan documents and credit approvals to ensure that the loan documents agree with the approval and shares discrepancies with relationship officer and/or underwriter
- On-boards all structural components of the credit agreement to the Department’s collateral and loan monitoring system for new fundings and amendments
- Identifies and resolves discrepancies between the Department’s system and the bank’s core system with regards to interest and fee accruals, amortization payments, commitment amounts, maturity dates, etc
- Collaborates with various bank personnel to maintain a cohesive, accurate and efficient flow of information with regards to new fundings and amendments
- Escalates issues and ensures satisfactory resolution of all exceptions noted during the documentation review process
- Processes month-end updates of the Department’s collateral and loan monitoring system and generates accurate interest statements and interfaces files to post interest, fees, and amortization payments to the bank’s core system
- Monitors and escalates system irregularities to proper personnel and coordinates satisfactory fixes/resolutions
- Processes and reconciles daily system interfaces between the Department’s system and the bank’s system
- Completes daily reconciliations of outstanding note balances and interest accruals in the Department’s system to the bank’s system and assists Collateral Analysts in reconciling client interest and fee issues
- Provides support in system structures and functionality to internal customers
- Maintain written department Policies and Procedures Manual
- Participate in developing, testing, and implementing system enhancements for projects and efficiency gains
- Develop custom structures within Stucky (and potentially other applications) for complex deals where the systems basic functionality cannot accommodate the facility
- Maintain configuration mapping within the ABL Trend Card database
Requirements
- Bachelor’s degree or equivalent from a four-year college or university in Accounting or related field with at least 2 accounting-related courses
- seven or more years of Loan Operations experience or equivalent combination of education and experience
- Seven or more years of Asset Based and Commercial Lending operations experience is preferred
- Ability to read, analyze, and interpret legal documents and credit approvals
- Ability to write business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- advanced knowledge of Excel spreadsheet software
- working knowledge of Word
- Experience with Stucky NT/ABL or similar collateral and loan monitoring system preferred
- Familiarity with commercial loan and deposit systems is also preferred
- Knowledge and experience in reviewing and understanding loan documents and credit approvals
- Self-motivated team player with a high level of initiative, accountability, adaptability and history of exceeding goals
- Strong oral and written communication skills
- Strong knowledge and understanding of Asset Based Lending products and loan structures
- Excellent reconciling, analytical, and problem solving skills
Benefits
- access to comprehensive medical, dental, and vision coverage
- 401(k) plan and employee stock purchase plan that both offer a generous employer match
- flexible paid time off
- comprehensive leave programs
- unique benefits to support your overall mental and physical wellness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
loan operationsasset based lendingcommercial lendingreconciliationdata analysisdocument reviewcredit approvalsExcelWordStucky NT/ABL
Soft skills
communicationproblem solvinganalytical skillsteam playerinitiativeadaptabilityaccountabilitypresentation skillsattention to detailwriting skills
Certifications
Bachelor's degree in Accounting
