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Manager, Commercial Loan Servicing
Fifth Third BankManager leading Commercial Loan Servicing operations at Fifth Third Bank. Responsible for strategy, performance, collaboration, and continuous improvement.
About the role
Key responsibilities & impact- The Manager, Commercial Loan Servicing leads the overall Commercial Loan Servicing function, overseeing multiple teams and team leads responsible for post-closing servicing, loan maintenance, and borrower support across the Commercial portfolio.
- This role provides strategic direction, ensures operational excellence, and drives continuous improvement across all servicing activities.
- The Manager is accountable for department-wide performance, service delivery, risk management, and talent strategy, while fostering a culture of accountability, collaboration, and innovation.
- This leader partners closely with senior stakeholders across Credit, Sales, Risk, and Operations to ensure seamless end-to-end servicing and alignment with enterprise priorities.
Requirements
What you’ll need- Bachelor's degree preferred.
- 8+ years of relevant experience.
- 4+ years of leadership experience managing managers or multiple teams.
- Strong knowledge of commercial loan servicing and operations.
Benefits
Comp & perks- Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
- Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial loan servicingloan maintenancepost-closing servicingoperational excellencerisk management
Soft Skills
leadershipstrategic directioncollaborationaccountabilitycontinuous improvement
Certifications
Bachelor's degree