Commercial Relationship Manager

Fifth Third Bank

Commercial Relationship Manager responsible for business development and client portfolio management at Fifth Third Bank. Focusing on profitable relationships with high revenue clients and offering tailored banking solutions.

Posted 6/5/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $96,500 - $207,500 per yearWebsite

About the role

Key responsibilities & impact

Responsible for profitable business development as well as monitoring the quality of an extensive existing portfolio of companies with annual gross sales of at least $10 million.
Lead and coordinate with One Bank Partners to create and implement a relationship strategy for assigned clients and prospects.
Strong understanding of credit, commercial products and financial statement analysis.
Offer beneficial banking solutions based on clients and prospects needs.
Solicit participation in public debt issuance for clients.
Participate in community activities.
Responsible for risk management by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Responsible for doing the right thing for customers and colleagues, ensuring that actions drive a positive customer experience.
Identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources.
Develop and implement a business plan to achieve financial goals and qualitative measures.
Work closely with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships.
Attend community and/or specific industry forums, conferences and/or meetings to broaden relationship networks and continually deepen knowledge of trends and competitive landscape.
Work with product partners to analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
Monitor customer relationships to maximize opportunity for the bank, while considering Bank risk and customer needs.
Meet with customers regularly to enhance the trusted advisor relationship and ensure business needs are met.
Utilize consultative sell skills, commercial playbook principals and call reporting plans to enhance the client experience.
Utilize the Bank's CRM system for client activity tracking, call reports and pipeline management.
Analyze financial information provided to determine credit requests to pursue.
Monitor customer financial performance, condition, and industry trends regarding credit exposure.
Partner with Portfolio Managers and Credit Officers on credit requests while adhering to established Portfolio Management guidelines.

Requirements

What you’ll need

Bachelor's or Master's degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.
Minimum of 6 years Commercial Banking experience, at least 5 years of sales experience preferred.
Formalized commercial credit training or equivalent credit experience required.
Underwriting experience preferred.
Proven track record of partnership with investment bankers to provide strategic and capital market advice.
Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience.
Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
Communicates with impact to a group -Understands the audience and adjust communication as is appropriate level of detail for the audience; captures and holds the audience attention.
Ability to build strong internal partnerships to provide holistic solutions for clients business and personal financial goals.
Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desired outcomes.
Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations.
Proven ability to work in a team-based sales environment.
Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
Regional /local travel.

Benefits

Comp & perks

comprehensive benefits programs
physical well-being support
financial well-being support
emotional well-being support
social well-being support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial bankingfinancial statement analysiscredit analysisunderwritingbusiness developmentrisk managementconsultative sellingfinancial analysisTreasury Managementalternative lending

Soft Skills

communicationrelationship buildingteam collaborationnegotiationbusiness acumenproblem solvingclient experience enhancementstrategic thinkingadaptabilitycustomer service

Certifications

Bachelor's degreeMaster's degreecommercial credit training