Employee Experience Specialist, Human Resources

Fifth Third Bank

Employee Experience Specialist responsible for delivering EX programs, projects, and events at Fifth Third Bank, managing and improving tools and processes while ensuring exceptional service.

Posted 5/29/2026full-timeCincinnati • Missouri, Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Employee Experience Specialist is responsible for delivering Employee Experience (EX) and Bancorp programs, projects and events on time, within budget and with quality.
Excels at working with all levels of the organization and external partners to plan, prepare and deliver programs and events.
Delivers exceptional service and clear logistical communication to all levels of employees associated with meetings, events, and programs that may span multiple days, geographies and technologies.
Provides detailed management of recognition programs and meetings, and all other supporting elements.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience is required.
5 years project management and event management experience.
Excellent writing and communication skills to address a wide variety of audiences.
Ability to influence; will interact with people at all levels of the organization and needs to be able to build trust and mutual respect with key stakeholders.
Demonstrated resilience, diplomacy, influence, relationship building, and problem-solving skills in a variety of situations.
Self-motivated, self-starter with the ability to work both independently and cooperatively in a diverse group.
Experienced with Microsoft Word, Excel, and Microsoft Outlook applications.
Expert at PowerPoint and other applications required for displaying meeting content.
Ability to maintain confidential information.

Benefits

Comp & perks

Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementevent managementwriting skillscommunication skillsinfluence skillsproblem-solving skillsrelationship buildingrisk managementconfidentiality

Soft Skills

resiliencediplomacyself-motivatedself-startercooperativetrust buildingmutual respect

Certifications

Bachelor's degree