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Fifth Third Bank

Practice Support Specialist II

Fifth Third Bank

. Acts as a primary liaison between sales and clients .

Posted 5/8/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $48,100 - $96,200 per yearWebsite

About the role

Key responsibilities & impact
  • Acts as a primary liaison between sales and clients
  • Participates in sales calls at the request of the sales team
  • Ensures highest level of client experience by taking a proactive approach
  • Provides service request documentation within CRM
  • Supports development of client proposals/presentations
  • Prepare, generate, and distribute recurring reports as needed by management
  • Manage new customer onboarding process
  • Drive problem resolution with escalated client issues

Requirements

What you’ll need
  • Requires high school diploma or GED, Bachelor's degree preferred
  • 3+ years of banking experience required
  • Basic knowledge of products and services (loans, deposits, and treasury management)
  • Ability to clearly communicate concepts verbally and in written form
  • Ability to work independently and to handle and prioritize multiple tasks
  • Organizational and time management skills are also required
  • Proficiency in PC software: Excel, Word, Outlook, etc.

Benefits

Comp & perks
  • Health insurance
  • 401(k) retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
banking experienceknowledge of loansknowledge of depositsknowledge of treasury managementservice request documentationreport generation
Soft Skills
communication skillsorganizational skillstime management skillsability to work independentlyability to prioritize tasks
Certifications
high school diplomaGEDBachelor's degree