Business Client Relationship Manager

. Manage business relationships and customer experience for companies with annual sales between $2-$5MM.

Posted 5/8/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $71,100 - $145,900 per yearWebsite

Key responsibilities & impact

Manage business relationships and customer experience for companies with annual sales between $2-$5MM.
Assist business owners in achieving financial goals through tailored financial solutions.
Focus on customer retention and growth through consultative sales and referrals from customers and branch partners.
Use sales and marketing tools to proactively reach out to business customers and set appointments for financial reviews.
Partner independently with various bank teams to provide comprehensive solutions.
Monitor customer accounts and manage operational risks.

What you’ll need

Bachelor's degree required or equivalent work experience.
Minimum of 5+ years' sales experience; managing business banking or commercial relationships preferred.
Formalized credit training or equivalent credit risk experience preferred.
Proven ability to build new and existing business relationships and provide positive customer experience.
Strong business acumen, including detailed analysis and knowledge of accounting principles preferred.
Analytical and negotiating skills.
Proficiency in Microsoft Office and sales tools.
Comfort and familiarity with commercial lending principles.

Comp & perks

Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencecredit trainingcredit risk experiencebusiness analysisaccounting principlesnegotiating skillscommercial lending principles

Soft Skills

customer experiencebusiness relationship managementcustomer retentionconsultative salesanalytical skillsbusiness acumen

Certifications

Bachelor's degree