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Financial Center Manager
Fifth Third Bank. Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification .
About the role
Key responsibilities & impact- Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
- Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
- Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
- Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
- Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
- Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
- Learn to cultivate a One Bank culture that proactively collaborates with business partners
- Participate in activities that benefit the communities we serve
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
- Additional duties as assigned
Requirements
What you’ll need- College degree or two (2) or more years of leadership experience in a sales environment
- Ability to professionally represent Fifth Third Bank in verbal and written communication
- Capable of analyzing credit and financial information
- Ability to successfully execute and coach sales activities
- Exhibits business acumen
- Demonstrated ability in making sound decisions
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
Benefits
Comp & perks- Comprehensive benefits
- Differentiated compensation offerings
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Consultative Selling Skills CertificationFinancial Needs AssessmentSales activities executionCredit analysisFinancial information analysis
Soft Skills
Customer relationship managementCoachingLeadershipDecision makingBusiness acumenCommunication
Certifications
S.A.F.E. Act registration