Fifth Third Bank

Personal Banker I – Bilingual Korean

Fifth Third Bank

full-time

Posted on:

Location Type: Office

Location: Duluth • United States

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Salary

💰 $NaN per year

About the role

  • Selected candidates will become a Retail Personal Banker I after completing a 4-8 week onboarding and education program
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment)
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth
  • Provide guidance to CSRs with respect to the sales and referral process
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing

Requirements

  • College degree or work experience providing transferrable skills, or, combination of education and experience
  • Experience in the financial industry preferred
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Benefits
  • Comprehensive benefits programs to support individual needs of employees and their families
  • Physical, financial, emotional, and social well-being
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative sales processFinancial Needs Assessmentadvanced math functionscross-sellingconsumer loan processbankcard process
Soft Skills
customer satisfactionprofessionalismcommunicationrelationship buildingteamwork
Certifications
S.A.F.E. Act registrationNMLS registration