Commercial Business Analyst II
Fifth Third Bank
full-time
Posted on:
Location Type: Office
Location: Cincinnati • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $53,400 - $109,500 per year
Job Level
JuniorMid-Level
About the role
- Focuses on payment processing including ACH, wire transfers, and instant payments primarily through API-based solutions.
- Designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement.
- Collaborating with stakeholders across business and technology to ensure efficiency and compliance.
- Responsible for risk management and ensuring a positive customer experience.
- Create and maintain operational reporting to track trends and recommend product enhancements.
- Manage special projects as assigned.
Requirements
- Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience.
- Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred.
- Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations.
- Knowledge of payment network rules, operational process, and technical communication protocols.
- Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio).
- Excellent analytical skills, written and oral communication skills, and presentation skills.
- Ability to design processes, write procedures, and train teams effectively.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ACHwire transfersinstant paymentsAPI integrationspayment network rulesoperational processestechnical communication protocolsproject management
Soft skills
analytical skillswritten communicationoral communicationpresentation skillsprocess designprocedure writingteam training