Sales Operations Manager

Fieldwire by Hilti

Sales Operations Manager optimizing Salesforce, Groove, and Dialpad for Fieldwire’s construction platform. Improving sales processes, data quality, reporting, and technology integration.

Posted 8/21/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales Operations Management, with a strong focus on optimizing platforms like Salesforce Sales Cloud, Groove, and Dialpad. Capable of analyzing sales performance data to provide actionable insights and enhance team productivity through effective training and support.

Highest-signal resume keywords

Salesforce Sales CloudGrooveDialpadSales Operations Best PracticesData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Operations ManagementData Quality OversightPerformance Data AnalysisProject ManagementSales Tool Optimization

Soft Skills

Effective CommunicationSelf-MotivationCollaboration

Tools & Technologies

SalesforceGrooveDialpadSales CloudFieldwire

Certifications & Qualifications

Salesforce CertificationGroove Certification

Industry Keywords

Construction Industry ExperienceSales ProcessesCross-Functional CollaborationData-Driven Insights

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Administer and optimize Groove and Dialpad platforms to support sales processes and operations
Collaborate with cross-functional teams to integrate Sales Cloud and other systems, ensuring data consistency and accuracy
Develop and implement strategies with Sales to enhance productivity and efficiency
Provide best practices, guidance, and support for effective use of sales tools and processes
Oversee data quality and cleanliness within sales tools
Analyze sales performance data, generate reports, and provide actionable insights
Establish communication channels with sales teams across Fieldwire and Hilti Software product teams
Train and support sales teams in using Sales Cloud, Groove, Dialpad, and other sales operations tools
Share sales operations tool utilization experience to facilitate onboarding
Evaluate and recommend technologies to enhance sales operations
Collaborate with IT and relevant departments to integrate new technologies

Requirements

What you’ll need

Bachelor’s degree in Marketing, Business, or Computer Science
3+ years experience as a Sales Operations Manager with Salesforce Sales Cloud and commonly connected tools (e.g. Groove, Dialpad)
Knowledge of sales operations best practices and principles
Effective communication skills to collaborate with cross-functional teams
Ability to work independently, showing self-motivation and autonomy
Strong analytical skills with the ability to interpret and communicate data-driven insights
Excellent project management skills and ability to manage multiple projects simultaneously
Salesforce, Groove or similar certifications are valued
Previous construction industry experience is highly valued

Benefits

Comp & perks

Corporate bonus eligibility up to 30%
Equal employment opportunity