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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong logistical coordination and customer service skills, with a focus on dispatching, order management, and effective communication in a construction environment. Proficient in data entry and inventory management while maintaining safety and efficiency in material transportation.
Highest-signal resume keywords
Logistics CoordinationDispatching ExperienceCustomer Service SkillsData Entry ProficiencyConstruction Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder ManagementDispatchingInventory ManagementTruck Scale OperationSales Order GenerationForecastingReconciliationSchedulingCommunication
Soft Skills
Multi-taskingAdaptabilityProfessionalismTeam CollaborationEffective Communication
Tools & Technologies
Office ProgramsProprietary Systems
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Construction ManagementAggregate SalesLogisticsNortheastern Wisconsin GeographySafety Standards
About the role
Key responsibilities & impact- Take aggregate orders and handle customer inquiries regarding products for various sites
- Answer phones and route calls in support of commercial aggregate sales and operations
- Call to reserve hired trucks and dispatch hired trucks daily and adjust based on customer needs
- Forecast trucking needs based on sales orders and aggregate needs, communicate daily with construction schedulers
- Follow up on dispatched loads to ensure they were delivered correctly
- Reconcile, correct, and upload aggregate tickets for commercial aggregate sites
- Generate, communicate, and route sales orders as needed for deliveries
- Verify customer credit status prior to sending deliveries
- Draft and send quotes to Sales Manager
- Follow up on Sales Quote Statuses
- Operate truck scales at various facilities to weigh and ticket incoming and outgoing truck loads, when needed
- Print tickets and handle customer issues during sale process
- Communicate with site personal on inventory, safety, site routes
- Monitor Incoming fill and maintain approved dumpers list
- Track and record haul rates and fuel impact
- Data entry of projections/actuals/current inventory for sales tracking
- Coordinate asphalt plant material needs with asphalt plant managers and technical services
- Work with NEA Logistics Supervisor to assist in scheduling and ensure the most efficient transport of heavy equipment moves for asphalt/aggregate sites
- Monitor and manage the trucking vendors utilized in the area to improve the quality, safety, efficiency of material transportation, and verify truck routes
- Provide support to Company field/plant/aggregate supervisors
- Perform other duties as required
Requirements
What you’ll need- HS Diploma or equivalent
- Ability to multi-task required
- Valid Driver's License and satisfactory driving record
- Strong computer skills, especially with Office programs, and the ability to learn proprietary systems as well
- Some Post-secondary education, such as Technical or Vocational training related to logistics or construction management methods is preferred
- Experience scheduling and training, preferably in a construction related environment
- Prior experience working with dispatching or scales
- Better than average communication skills and the ability to interact in person and by other means with different personality types, positions, and persons inside and outside the company
- Knowledge of construction terms and a good understanding of Northeastern and Central Wisconsin geography
- A good attitude and the ability to work with others, even under pressure, while remaining professional and always acting ethically
- Must be able to adapt quickly to change.
- Be able to tolerate and work in variable weather conditions, and work in dirty and dusty environments when scaling
Benefits
Comp & perks- Dental
- Vision
- Life Insurance
- Flex Spending Accounts
- Employee Assistance Program (EAP)
- Paid Time Off (PTO) and holidays
- no premium Medical plan
- HRA contribution (with participation in wellness initiatives)
- company paid Short Term Disability (STD)
- Long Term Disability (LTD)
- 401k & Profit Sharing with generous company contributions
- robust Walbec training
