Dispatcher

Field

Aggregate Dispatcher for Northeast Asphalt organizing customer orders and dispatching trucks. Handling customer inquiries and ensuring efficient transportation for aggregate sales.

Posted 7/8/2026full-timeGreen Bay • Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Take aggregate orders and handle customer inquiries regarding products for various sites
Answer phones and route calls in support of commercial aggregate sales and operations
Call to reserve hired trucks and dispatch hired trucks daily and adjust based on customer needs
Forecast trucking needs based on sales orders and aggregate needs, communicate daily with construction schedulers
Follow up on dispatched loads to ensure they were delivered correctly
Reconcile, correct, and upload aggregate tickets for commercial aggregate sites
Generate, communicate, and route sales orders as needed for deliveries
Verify customer credit status prior to sending deliveries
Draft and send quotes to Sales Manager
Follow up on Sales Quote Statuses
Operate truck scales at various facilities to weigh and ticket incoming and outgoing truck loads, when needed
Print tickets and handle customer issues during sale process
Communicate with site personal on inventory, safety, site routes
Monitor Incoming fill and maintain approved dumpers list
Track and record haul rates and fuel impact
Data entry of projections/actuals/current inventory for sales tracking
Coordinate asphalt plant material needs with asphalt plant managers and technical services
Work with NEA Logistics Supervisor to assist in scheduling and ensure the most efficient transport of heavy equipment moves for asphalt/aggregate sites
Monitor and manage the trucking vendors utilized in the area to improve the quality, safety, efficiency of material transportation, and verify truck routes
Provide support to Company field/plant/aggregate supervisors
Perform other duties as required

Requirements

What you’ll need

HS Diploma or equivalent
Ability to multi-task required
Valid Driver's License and satisfactory driving record
Strong computer skills, especially with Office programs, and the ability to learn proprietary systems as well
Some Post-secondary education, such as Technical or Vocational training related to logistics or construction management methods is preferred
Experience scheduling and training, preferably in a construction related environment
Prior experience working with dispatching or scales
Better than average communication skills and the ability to interact in person and by other means with different personality types, positions, and persons inside and outside the company
Knowledge of construction terms and a good understanding of Northeastern and Central Wisconsin geography
A good attitude and the ability to work with others, even under pressure, while remaining professional and always acting ethically
Must be able to adapt quickly to change.
Be able to tolerate and work in variable weather conditions, and work in dirty and dusty environments when scaling

Benefits

Comp & perks

Dental
Vision
Life Insurance
Flex Spending Accounts
Employee Assistance Program (EAP)
Paid Time Off (PTO) and holidays
no premium Medical plan
HRA contribution (with participation in wellness initiatives)
company paid Short Term Disability (STD)
Long Term Disability (LTD)
401k & Profit Sharing with generous company contributions
robust Walbec training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data EntryOrder ManagementDispatchingInventory ManagementTruck Scale OperationSales Order GenerationForecastingReconciliationSchedulingCommunication

Soft Skills

Multi-taskingAdaptabilityProfessionalismTeam CollaborationEffective Communication

Certifications

Valid Driver's License