Senior Billing Specialist

Field Nation

Senior Billing Specialist managing billing processes for client accounts at Field Nation. Collaborating with teams to uphold financial health and contribute to operational efficiency.

Posted 6/11/2026full-timeDhaka • 🇧🇩 BangladeshSenior💰 BDT 70,000 - BDT 95,000 per monthWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Review and process invoices for a select portfolio of customer accounts, ensuring timely and accurate billing
Serve as primary point of contact and subject matter expert for billing-related inquiries, providing exceptional support and timely resolution to internal and external customers
Research and resolve billing discrepancies, collaborating and coordinating with internal departments and stakeholders
Monitor accounts receivable aging, following up on outstanding balances and escalating as needed
Reconcile billing data between the Field Nation platform and accounting ERP Netsuite
Analyze and provide weekly and monthly reporting on assigned customer accounts, including status updates, trends, and key issues to Accounts Receivable Manager, Controller, and internal stakeholders
Proactively identify and recommend process improvements to billing with a goal to improve overall billing efficiency, accuracy, and customer experience

Requirements

What you’ll need

Exceptional proficiency in oral and written English - a must
3+ years of previous accounting experience, preferably Accounts Receivable
3+ years of Customer Service experience along with a high degree of comfort with public speaking
Ability to work night shift
Strong critical thinking and problem solving skills
Salesforce and Netsuite knowledge is a plus
Experience communicating by phone with English speaking customers

Benefits

Comp & perks

Field Nation LLC Performance Reward – Because every citizen of Field Nation deserves a stake in the win!
Festival Bonus – Celebrate the big festivals with some extra cheer (and cash!).
Referral Bonus – Incentives for successful employee referrals.
Gratuity – Honoring your long-term dedication
Leave Encashment – Opportunity to encash unused annual leave balance at year-end.
Medical Insurance – Comprehensive health coverage for employees and their immediate family (spouse and children).
Gym Membership – Stay fit, active, and energized.
Complimentary Lunch / Dinner – Because good work needs good food.
Unlimited Tea & Coffee – Keep the energy flowing.
Transportation – Helping you get to work hassle-free.
Mobile Data Allowance – Allowances to ensure connectivity.
Career Development Budget – Dedicated funds for professional learning and growth.
Work Model: Hybrid (2 days in-office, 3 days remote per week) – balance is key.
Summer & Winter Field Weeks – Two annual team retreats to connect, collaborate, and recharge.
Quarterly Team Outing Budget – Enjoy exciting activities and quality time with your team to bond, relax and celebrate together.
Occasional Gifts – Surprises and gifts to celebrate milestones & welcome new faces.
Paid Time Off – Take the time you need! Covers annual, casual, and sick leave so you can recharge and come back ready to shine.
Hajj/Umrah Leave
Maternity Leave
Paternity Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accountingaccounts receivablebillingdata reconciliationreportingprocess improvementcritical thinkingproblem solving

Soft Skills

customer servicecommunicationpublic speakingcollaborationcoordination