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Fidelity Investments

Business Analyst

Fidelity Investments

Business Analyst supporting health & welfare benefits projects at Fidelity. Collaborating with a team of professionals to ensure systems function according to detailed requirements.

Posted 4/29/2026full-timeNew Hampshire, Rhode Island • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Join a team of passionate Health & Welfare professionals
  • Provide business analysis support for client advised projects
  • Ensure systems function according to detailed business requirements
  • Model Fidelity leadership principles to sustain an innovative culture
  • Perform moderately complex data analysis and reporting for effective client decisions
  • Identify problems with business requirements and recommend modifications to the functional solution
  • Assist with defining test scenarios for Systems Acceptance Testing
  • Participate in validation and/or testing efforts to ensure results meet client requirements
  • Perform data/client validations and remediations for Annual Enrollment and Ongoing Projects
  • Provide tactical support on Manual Batch Processing/Participant Data Copying

Requirements

What you’ll need
  • Bachelor's degree or equivalent years of industry experience
  • 2-5 years of Health and Welfare benefits service experience
  • 2+ years of benefits administration, outsourcing administration (H&W) or similar experience
  • Effective organizational, time management, facilitation, and prioritization skills
  • Understanding of benefits administration systems
  • Strong critical thinking skills
  • Ability to conduct analysis and document findings
  • Demonstrates good communication skills (written and verbal)
  • Experience in Agile preferred, but not required
  • Proficient skills in Microsoft Office applications

Benefits

Comp & perks
  • Health & Welfare benefits service experience
  • Ability to balance customer service and sound business judgment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data analysisreportingbusiness analysistest scenariosdata validationdata remediationbenefits administrationoutsourcing administrationAgile
Soft Skills
organizational skillstime managementfacilitation skillsprioritization skillscritical thinkingcommunication skills
Certifications
Bachelor's degree