Fidelity Investments

Principal, UX Content Strategy

Fidelity Investments

full-time

Posted on:

Location Type: Hybrid

Location: New HampshireNew JerseyUnited States

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Salary

💰 $85,000 - $171,000 per year

Job Level

About the role

  • Contribute to Fidelity.com, NetBenefits.com, and our mobile apps
  • Shape the type of help, guidance, and decision support people receive
  • Translate sophisticated financial topics into clear, effective digital content
  • Work with marketing and product teams in a variety of ways
  • Craft marketing copy and develop messaging based on audience segmentation
  • Propose UX solutions that clarify information needs
  • Drive content strategies focusing on business-critical objectives

Requirements

  • 5–7+ years of professional writing experience in UX writing, copywriting, or technical writing
  • Experience in financial services is a plus, but a strong portfolio that demonstrates your skills is essential
  • A versatile writer who can tailor messaging for diverse audiences
  • A clear communicator who can confidently articulate and advocate for a point of view
  • A strategic problem solver who can zoom out to see the big picture
  • A curious collaborator who asks the right questions
  • Experience crafting personalized content and applying best-in-class UX across mobile and web platforms
  • A track record of delivering successful business results
Benefits
  • comprehensive health care coverage and emotional well-being support
  • market-leading retirement
  • generous paid time off and parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX writingcopywritingtechnical writingcontent strategyaudience segmentationpersonalized contentdigital content developmentmarketing copydecision supportfinancial topics translation
Soft Skills
clear communicationstrategic problem solvingcollaborationadvocacycuriositytailoring messagingarticulationbig picture thinkingeffective guidanceinformation clarity