assess business needs
outline detailed analyses
compose user stories with explicit descriptions and acceptance criteria
establish business acceptance testing plans and strategies
offer solutions for medium to high complexity business needs
collaborate with a diverse team of team members within Fidelity’s Workplace Consulting Unit’s Digital Solutions Technology teams to reach business goals

Requirements

5+ years of experience in business analysis techniques including benchmarking, business rules analysis, risk analysis, user personas, UAT, and product documentation.
Experience supporting product development teams handling interconnected products.
Experience contributing to the development of multiple products simultaneously, including managing overlapping priorities, coordinating with multi-functional teams, and ensuring consistent delivery of business requirements across diverse initiatives.
Strong analytical and problem-solving abilities to capture/document requirements and identify improvement opportunities.
Agile approach with background in tools like Jira, Confluence, and Miro or comparable experience.
SQL Proficiency: Proficient in crafting and implementing SQL queries for analyzing data and developing test scenarios.
API Testing: Familiarity with tools like Postman, Bruno, Insomnia; understanding of how to call APIs, analyze responses, and review Swagger documentation.
Highly organized and experienced in crafting documentation for SaaS products and web applications.
Proficient in Confluence for structured documentation.
Skilled in employing Figma or comparable tools to assess UI/UX creations.
Proficient with Miro or equivalent experience for UX and project management diagramming.
Experience with UML and diagramming tools such as Draw.io, or Visio for process flows and architecture diagrams.
Familiarity with Content Management Systems (CMS).
Preferred candidate has a Bachelor’s degree or equivalent experience; CBAP certification is a plus.

Benefits

comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysis techniquesbenchmarkingbusiness rules analysisrisk analysisuser personasuser acceptance testing (UAT)product documentationSQL proficiencyAPI testingUML

Soft Skills

analytical abilitiesproblem-solving abilitieshighly organizedcollaborationcommunicationcoordinationmanaging overlapping prioritiescapturing/documenting requirementsidentifying improvement opportunitiesagile approach

Certifications

Bachelor’s degreeCBAP certification