Senior Manager, UX Research – Strategy
Fidelity Investments
full-time
Posted on:
Location Type: Hybrid
Location: Smithfield • New Hampshire • New Jersey • United States
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Salary
💰 $85,000 - $171,000 per year
Job Level
About the role
- inform the UX vision across highly visible Fidelity Institutional marketing websites
- inform strategic decisions and elevate digital interactions
- support end-to-end validation activities
Requirements
- conducting qualitative and quantitative user research
- usability testing
- competitive assessments
- heuristic evaluations
- journey mapping
- persona development
- interpreting website analytics to identify user needs
- creating UX artifacts—such as wireframes, journey maps, and user flows
- designing studies and building research in various platforms
- coordinating participant recruitment
- collaborating with business partners, product owners, designers, and analytics partners
- working in digital marketing, personalization, or lead-generation environments
- proficiency in tools like Figma
- a degree or equivalent experience in UX, HCI, or a related field
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchusability testingcompetitive assessmentsheuristic evaluationsjourney mappingpersona developmentwebsite analyticsUX artifactswireframesuser flows
Soft Skills
collaborationcommunication