Senior Director, Sales and Client Success – Mortgage and Capital Markets

FICO

Senior Director advising mortgage capital markets clients and selling FICO credit scoring solutions. Positioning FICO Scores for investor risk assessment, pricing models, and securitization decisions.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $148,400 - $233,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage capital markets and secondary market investing, with a strong ability to translate credit risk concepts into actionable business strategies. Proven track record in client relationship management and consultative advising at the executive level.

Highest-signal resume keywords

Mortgage Capital Markets ExpertiseClient Relationship ManagementCredit Risk AssessmentFICO Product KnowledgeConsultative Advising

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit Risk TerminologyInvestment AnalysisPortfolio Risk UnderstandingCompetitive AnalysisSolution DevelopmentContract ReviewDue Diligence SupportSecuritization KnowledgeSecondary Market PerformanceFICO Score Application

Soft Skills

Strong Listening SkillsExcellent Customer ServiceOrganizational SkillsAttention to DetailProblem-Solving Skills

Certifications & Qualifications

Bachelor’s Degree in Business

Industry Keywords

Mortgage-Backed SecuritiesCapital MarketsSecondary Market InvestingRisk ManagementInvestment Issues

About the role

Key responsibilities & impact

Serve as a trusted advisor to strategic capital markets clients, including RMBS investors, mortgage REITs, asset managers, and insurance companies
Cultivate relationships with capital markets stakeholders, including CIOs, CROs, portfolio managers, credit risk leaders, and secondary market trading desks
Translate credit risk and scoring terminology into investment and capital markets business terms
Lead client sessions, internal meetings, and industry events focused on mortgage-backed securities and secondary market performance
Understand portfolio risk, pricing, and investment issues and position FICO® Scores as a standard for credit risk assessment
Work with internal teams from solution conceptualization through closure, including contract review and due diligence support
Create deal-specific competitive analyses and conduct solution overviews and detailed planning
Support development, testing, and implementation of client solutions based on FICO products
Develop industry strategy and targets by client and product/solution offering
Support thought leadership white papers, executive briefings, and industry symposium presentations

Requirements

What you’ll need

Bachelor’s degree in business is required
Substantial, relevant industry experience and domain knowledge in mortgage capital markets, secondary market investing, or securitization
Experience partnering consultatively with capital markets participants and advising at the CXO, CIO, or executive level
Established professional network of decision-makers and influencers within the mortgage investor and secondary market ecosystem
Strong listening skills to understand investor business needs and risk management challenges
Excellent customer service, organizational, and follow-up skills
Attention to detail with sound reasoning and problem-solving skills
Knowledge of FICO products, credit scoring methodologies, and mortgage-backed securities structures preferred but not required
Ability to travel 35% to 40%, with potential up to 75%, depending on industry events and client needs

Benefits

Comp & perks

Inclusive culture reflecting FICO’s core values
Professional development and valuable learning experiences
Competitive compensation, benefits and rewards programs
Work/life balance
Employee resource groups
Social events
Support to develop skills and grow your career