Client Success Manager – Associate Partner
FICO
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $84,000 - $132,000 per year
Job Level
JuniorMid-Level
About the role
- Drive customer success from day one to renewal and beyond
- Build strategic partnerships that fuel growth
- Master risk mitigation and opportunity creation
- Lead seamless implementations and transitions
- Navigate complex deals with precision
- Attend industry conferences to build networks
Requirements
- Bachelor's degree or equivalent commercial experience
- Strong background in SaaS, software, or platform-based tools
- Exceptional client management skills in the software industry
- Ability to understand customer objectives
- High levels of organization and attention to detail
- Experience navigating complex use cases and multiple stakeholders
- Demonstrated responsibility for helping clients successfully navigate renewal, upsell, and expansion into new business units
Benefits
- Highly competitive compensation
- Benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client managementorganizationattention to detailrisk mitigationopportunity creationimplementation leadershipnetwork buildingstrategic partnership developmentcomplex deal navigationstakeholder management
Certifications
Bachelor's degree