Director GTM Programs and Processes – Lead to Cash
FICO
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $121,000 - $190,000 per year
Job Level
Senior
Tech Stack
ERP
About the role
- Take Product ownership of critical GTM processes, starting with Billing & Invoicing (Finance, AR/AP) and Contracting (Legal, Sales Ops, CLM/CPQ)
- Develop compelling visions and success metrics that transform complex workflows into efficient, automated experiences
- Convert business needs into clear epics, user stories, and acceptance criteria that enable smooth development execution
- Drive seamless process alignment from Quote → Contract → Fulfillment → Billing → Revenue Recognition
- Bring together Finance, Legal, Sales Ops, and GTM Systems teams to eliminate friction and drive shared success
- Act as Product Owner in agile ceremonies, evaluating solutions for business value, guiding development priorities, and accepting completed work
- Define meaningful metrics, identify improvement opportunities, and partner across teams to ensure successful rollouts
- Ensure Salesforce, CLM, ERP, and RevRec platforms work together seamlessly
Requirements
- 8-12+ years in GTM Operations, L2C transformation, or Revenue Operations
- Proven Product Owner experience in agile environments
- Cross-functional program leadership across Sales, Finance, Legal, and IT organizations
- Deep L2C expertise in quoting, contracting, and billing processes
- Business-Technical Translation: You excel at translating business requirements into technical solutions
- Systems Knowledge: Strong experience with Salesforce, CLM, ERP/Billing, and RevRec tools
Benefits
- Highly competitive compensation
- Benefits and rewards programs
- Work/life balance
- Employee resource groups
- Social events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Product ownershipGTM processesBillingInvoicingContractingAgile methodologiesUser storiesAcceptance criteriaRevenue recognitionBusiness-Technical Translation
Soft skills
Cross-functional leadershipCommunicationCollaborationProblem-solvingVision developmentMetrics definitionProcess alignmentStakeholder engagementEvaluation of solutionsImprovement identification