Client Services Representative

• Serve as a senior executive liaison and strategic advisor to our most critical mortgage technology partners, including LOS/POS platforms, pricing and product engines, and fintech providers.
• Cultivate and maintain C-level relationships with technology partner stakeholders, including CEOs, CTOs, Chief Product Officers, Business Development Leaders, and strategic alliance executives.
• Lead high-level strategic discussions and architect partnership frameworks that drive mutual value creation and market expansion.
• Proactively collaborate with partner executive teams to identify market opportunities and co-develop go-to-market strategies leveraging FICO® Scores.
• Direct cross-functional internal teams through complex partnership initiatives from strategic planning to successful market execution, including partnership agreement oversight.
• Develop comprehensive competitive landscape analysis and lead strategic partnership positioning across mortgage technology sectors.
• Champion the integration, optimization, and advancement of FICO Score solutions within partner technology platforms, emphasizing adoption of next-generation FICO Score capabilities.
• Formulate industry partnership strategy and define target partner segments by technology vertical and solution offering for enterprise-level collaborations.
• Drive thought leadership initiatives including co-authored research, executive summit presentations, and industry conference keynotes with technology partners.

Director – Mortgage Client Services

Pharmacy Executive IV – Pharmacy Sourcing, Client Services

Client Support Coordinator I

Manager, Client Service

Senior Executive, Client Services

Client Services Manager