Build and maintain senior executive relationships at core clients, particularly Freddie Mac and Fannie Mae.
Develop connections across key ecosystem players, including lenders, aggregators, and technology/system providers like ICE, Optimal Blue, Poly, and PennyMac.
Maintain awareness of industry dynamics, key players, and political or regulatory shifts that impact client operations.
Act as the company’s primary subject matter expert on the mortgage and capital markets ecosystem.
Provide insights on trends, “street chatter,” and shifts in the ecosystem that may affect clients or business strategy.
Advise product management and leadership teams on client priorities, emerging trends, and potential risks.
Ensure FICO’s initiatives and innovations are informed by client needs and ecosystem insights.
Represent FICO as a thought leader at industry events and forums, enhancing the company’s visibility and credibility.
Work closely with internal Government Relations and Product teams to provide expert perspective in client meetings.
Act as the primary point of contact for high-level client discussions, reducing the need for senior executives to attend every meeting.
Align internal teams on client priorities, opportunities, and feedback to ensure seamless client support.
Requirements
Extensive experience in mortgage and capital markets, ideally in a leadership role at a lender, aggregator, or central ecosystem technology provider (e.g., ICE, Optimal Blue, Poly).
Proven track record managing executive-level relationships and navigating complex client ecosystems.
Strong understanding of industry operations, regulations, and market dynamics.
Ability to influence and advise without a direct sales agenda; a trusted client advisor.
Executive presence, excellent interpersonal skills, and a temperament aligned with FICO’s culture.
Track record of acting as a daily touchpoint for key executives and industry influencers.
Experience providing strategic insights to internal teams to guide product development, innovation, and client engagement.
Benefits
Highly competitive compensation
Benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.