FICO

VP, Mortgage and Capital Markets Liaison

FICO

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $225,000 - $250,000 per year

Job Level

Lead

About the role

  • Build and maintain senior executive relationships at core clients, particularly Freddie Mac and Fannie Mae.
  • Develop connections across key ecosystem players, including lenders, aggregators, and technology/system providers like ICE, Optimal Blue, Poly, and PennyMac.
  • Maintain awareness of industry dynamics, key players, and political or regulatory shifts that impact client operations.
  • Act as the company’s primary subject matter expert on the mortgage and capital markets ecosystem.
  • Provide insights on trends, “street chatter,” and shifts in the ecosystem that may affect clients or business strategy.
  • Advise product management and leadership teams on client priorities, emerging trends, and potential risks.
  • Ensure FICO’s initiatives and innovations are informed by client needs and ecosystem insights.
  • Represent FICO as a thought leader at industry events and forums, enhancing the company’s visibility and credibility.
  • Work closely with internal Government Relations and Product teams to provide expert perspective in client meetings.
  • Act as the primary point of contact for high-level client discussions, reducing the need for senior executives to attend every meeting.
  • Align internal teams on client priorities, opportunities, and feedback to ensure seamless client support.

Requirements

  • Extensive experience in mortgage and capital markets, ideally in a leadership role at a lender, aggregator, or central ecosystem technology provider (e.g., ICE, Optimal Blue, Poly).
  • Proven track record managing executive-level relationships and navigating complex client ecosystems.
  • Strong understanding of industry operations, regulations, and market dynamics.
  • Ability to influence and advise without a direct sales agenda; a trusted client advisor.
  • Executive presence, excellent interpersonal skills, and a temperament aligned with FICO’s culture.
  • Track record of acting as a daily touchpoint for key executives and industry influencers.
  • Experience providing strategic insights to internal teams to guide product development, innovation, and client engagement.
Benefits
  • Highly competitive compensation
  • Benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
mortgage marketscapital marketsclient relationship managementstrategic insightsproduct developmentinnovation
Soft skills
executive presenceinterpersonal skillsinfluencingadvisingtrusted client advisor
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