Senior Product Manager, Operations
Fetch 📦
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $145,000 - $155,000 per year
Job Level
About the role
- Own the end-to-end product development for core operational and service partner workflows supporting Fetch’s service offerings
- Act as the primary product partner to Central Operations and Service Partner Operations leadership
- Develop deep subject matter expertise for internal operators and service partners through research, data analysis, and hands-on discovery
- Identify high leverage opportunities and success criteria that support our strategic product roadmaps, balancing speed, quality, and long-term scalability
- Lead product discovery and delivery from ideation → discovery → development → launch, driving measurable business outcomes and act as the driving force behind your projects
- Partner closely with Engineering, Design, Data, and Operations to deliver solutions that are technically sound, user-centered, and operationally efficient
- Use data to inform prioritization, evaluate tradeoffs, and assess impact through experimentation and post-launch analysis
- Continuously improve operational tooling and workflows as Fetch scales new service verticals and enters new markets
Requirements
- 8+ years of product management experience, ideally in a technology-driven business (logistics, gig-marketplace, or operations-heavy environments are a plus)
- Proven experience owning complex internal or operational products, not just customer-facing features
- Strong ability to work autonomously and cross-functionally with Engineering, Design, Operations, and Analytics to create momentum behind your projects
- Demonstrated success driving data-informed decision making, including experimentation and hypothesis testing
- Comfortable getting hands-on with data and performing ad-hoc analysis to inform product direction
- Ability to break down ambiguous problems into clear, actionable product plans
- Experience prioritizing roadmaps in the context of company goals, resource constraints, and operational realities
- Familiarity with agile development practices and modern product discovery techniques
- Passion - we are a close-knit team who loves building cool products
- Humility - we are believers in making decisions together and learning from one another
- Humor - we don't take ourselves too seriously
- Adaptation - we open-mindedly address new challenges
Benefits
- Flexible hybrid work schedule with dedicated remote days
- Centrally located office in downtown Austin
- Unlimited PTO
- Comprehensive health benefits
- Stocked kitchen with coffee, kombucha, and snacks
- Regular team events and happy hours
- Opportunity to work alongside and learn from a strong, experienced engineering and product team that puts the customer first
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata analysisproduct discoveryagile developmenthypothesis testingroadmap prioritizationoperational efficiencyexperimentationproblem-solvinguser-centered design
Soft Skills
autonomycross-functional collaborationdata-informed decision makingadaptabilityteamworkcommunicationhumilitypassioncreativitysense of humor