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About the role
Key responsibilities & impact- Provide remote technical support to select, validate, troubleshoot, commission, and integrate Festo electric automation systems
- Ensure delivery, quality, and customer satisfaction KPIs are consistently achieved
- Actively participate in technical trainings and maintain strong documentation practices
- Collaborate and maintain effective relationships across teams to share knowledge and experience
- Support continuous improvement initiatives aimed at enhancing efficiency and effectiveness of support operations
Requirements
What you’ll need- B.E/M.E/M.Tech in Mechatronics or Electrical Engineering
- 5+ years of industrial automation experience
- Festo product knowledge is a plus
- Strong PLC programming/troubleshooting skills across Mitsubishi, Omron, Siemens, and Rockwell
- Experience in Profinet, EtherCAT, and Ethernet/IP protocols
- Excellent English communication skills for multicultural environments
- Proactive, self-learning, can-do mindset
Benefits
Comp & perks- Competitive salary
- Remote working options
- Professional development programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PLC ProgrammingTroubleshootingProfinetEtherCATEthernet/IPFesto Product KnowledgeIndustrial Automation ExperienceMechatronics EngineeringElectrical Engineering
Soft Skills
Excellent Communication SkillsProactive MindsetSelf-LearningCollaborationCustomer Satisfaction Focus
Certifications
B.EM.EM.Tech