Festo

Interaction Centre Operations

Festo

full-time

Posted on:

Location Type: Office

Location: Mason • Ohio • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

JavaMS SQL Server.NETOracleSQL

About the role

  • Provides daily internal customer support
  • Responsible for departmental communication from the mailbox
  • Delivering operational support for the Automated Storage/Retrieval System (ASRS)
  • Timely completion of preventative, corrective and emergency system troubleshooting
  • Monitors the EDI interface between the ASRS and SAP
  • Responsible for daily customer support inbox maintenance
  • Delivers direct customer support for internal and external WMS and SAP system needs
  • Provides local support and troubleshooting for IT equipment
  • Processes all stock reconciliation to correct internal errors
  • Supports System administration of the ASRS application/environment
  • Aids in Key User testing and implementation projects
  • Supports ASRS Team with root cause analysis and fault finding

Requirements

  • High school Degree or Equivalent experience
  • Experience in a warehouse environment required
  • Familiarity with Windows Operating System
  • Proficient with Office Products – Word, Excel etc.
  • SAP experience or equivalent system preferred
  • Experience with database structures preferred (E.g. – Oracle, MS Access, MS SQL server)
  • Object Orientated Programming Language (E.g. C++, JAVA, .NET) an advantage
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Training and development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAPASRSWMSEDIObject Oriented ProgrammingC++JAVA.NETdatabase structuresOracleMS SQL server
Soft skills
customer supportcommunicationtroubleshootingroot cause analysisteam support
Certifications
High school Degree or Equivalent