Fertil Comunicacao e Marketing Ltda.

Customer Success Retention – Lifecycle Specialist

Fertil Comunicacao e Marketing Ltda.

contract

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Retention and churn management
  • Create and optimize retention and re-engagement strategies
  • Work closely with Product, Customer Support, Marketing, and Operations squads
  • Monitor issues that directly impact retention

Requirements

  • Analytical, data-driven profile
  • Strategic mindset and product sense
  • Strong communication skills and ability to work with multiple teams
  • Understanding of subscription models and churn
  • Test-and-learn mentality with a focus on continuous improvement
Benefits
  • Flexible working hours
  • Career development plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
analyticaldata-drivenstrategic mindsetstrong communication skillsability to work with multiple teamstest-and-learn mentalityfocus on continuous improvement