FERRAGAMO

Manager

• Identify and develop short, mid, long-term repair and maintenance plans for leased stores & owned properties
• Develop and manage facilities budget and forecasts for the stores and office repairs & maintenance, utilities, and capital repairs based on company growth and anticipated business needs
• Partner closely with retail ops, regional managers, store managers, other internal departments (real estate, SP&C, LP, finance, visual, etc), vendors, landlords & tenants on facility related matters
• Utilize and manage Service Channel software to monitor and respond to stores repair requests
• Analyze & report on Service Channel data to try to anticipate future preventive maintenance opportunities as well as to keep senior and regional management informed of trends and challenges
• Responsible for the negotiation and management of contracts related to the store’s and office building systems including but not limited to mechanical, electrical, fire/life safety, plumbing, waste management, etc. as well as other facility & building related contracts and vendors
• Proactively identify and implement sustainable initiatives where possible
• Responsible for the gathering and reporting of facilities sustainability data on a monthly, quarterly, and annual basis
• Manage vendor performance and related KPI’s while simultaneous Identifying industry leading vendors
• Be aware of all local building inspection, monitoring, and or reporting requirements and ensure that all work or reporting is sufficiently budgeted and executed within any required deadlines
• Manage all 3rd party property management firms and personnel to ensure our owned properties are proactively maintained
• Responsible for oversight of mailroom and workplace service functions (kitchenette’s, print rooms, common areas, and showroom setup/breakdown support) in corporate office
• Develop and maintain strong and supportive partnerships with all corporate departments, executives, field management, building engineers, tenants, and stores
• Assist in small capital projects, such as store repairs (HVAC replacements), insurance claims (damaged stores), special initiatives (store lightbox or sign replacement) in partnership with Store Planning and Construction team
• Partner with the Traffic Manager to ensure Ferragamo adheres to wholesale client distribution compliance/routing guides
• In partnership with the Traffic Manager and wholesale team, communicate and negotiate with wholesale clients regarding Ferragamo’s distribution compliance in accordance with vendor standards
• Work in partnership with the Traffic Manager and AR/AP teams on chargeback file maintenance and mitigation on reported shortages
• Lead in partnership with local domestic and HQ, Italy logistics teams on the implementation of internal distribution changes to comply with wholesale client routing guides.

Facilities Manager

• Be a leader, a nurturer, a natural connector with a passion for helping others develop and express their true potential
• Create a long-term, authentic bond with your team by fostering growth, listening with respect and inclusion
• Role model best in class sales and self-leadership by playing an active role within the team, and take action to solve problems with positive outcomes
• Build and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward-thinking mindset
• Conduct regular reviews with the team including department managers to increase team performance and further develop their skills
• Lead and coach the team to transform each client experience into magical moments by creating a hand-crafted experience

Store Manager

Director

• Create a long-term, authentic bond with your team by fostering growth, listening with respect and inclusion
• Lead the team in communicating and storytelling with conviction, mastering the ability to listen and ask the right questions.
• Conduct regular reviews with the team including department managers to increase team performance and further develop their skills.
• Design, lead, and drive store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360° experience for the client.
• Keep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goals.

Store Director

• Be a leader, a nurturer, a natural connector with a passion for helping others develop and express their true potential.
• Create a long-term, authentic bond with your team by fostering growth, listening with respect and inclusion.
• Role model best in class sales and self-leadership by playing an active role within the team, and take action to solve problems with positive outcomes.
• Build and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward-thinking mindset.
• Actively engage in wider community and seek inspiration from other industries to form a cohesive team focused on creating an energetic, exciting, innovative, and approachable environment.
• Conduct regular reviews with the team including department managers to increase team performance and further develop their skills.
• Take ownership of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for results.

Human Resources

• Support the execution and coordination of key people programs, culture initiatives, learning offerings, compliance training, and employee communications.
• Partner closely with HR leadership, HR Operations, HR Business Partners, Legal, and program leads.
• Coordinate the Internship Program, Employee Resource Group programs, Culture Crew activities.
• Maintain employee-facing HR resources housed in ADP, ensuring content is current.
• Draft, edit, and distribute HR communications, including program announcements and employee updates.
• Lead the coordination and delivery of required compliance training programs.
• Manage training schedules, communications, and completion tracking.
• Coordinate HR-related inputs for ESG and sustainability reporting.
• Provide coordination support across HR initiatives that require cross-functional collaboration.

Facilities Manager

Store Manager

Store Director

Store Manager

HR Program, Communications Specialist