FERRAGAMO

Associate

• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
• Actively promotes a positive work environment through teamwork and collaboration.
• Transform each client experience into magical moments by creating a hand-crafted experience, and engage in the selling ceremony that makes the client feel confident and energized.
• Cultivate a long-term authentic bond with clients by making them feel the experience is truly about them.
• Clearly understand company set KPI’s and exhibits the ability to identify strategies to enhance performance standards.
• Play an active role on the selling floor, and take action to ensure a memorable client experience, putting the client at the center of every decision.
• Demonstrate expert styling and brand knowledge.
• Promote cross selling to increase UPT sales metrics.
• Capture customer data in the company’s CRM database to connect with clients to maintain and develop relationships.

Temporary Associate

• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
• Actively promotes a positive work environment through teamwork and collaboration.
• Assist operations team by maintaining stock of designated area on selling floor and in stock room.
• Transform each client experience into magical moments by creating a hand-crafted experience, and engage in the selling ceremony that makes the client feel confident and energized.
• Cultivate a long-term authentic bond with clients by making them feel the experience is truly about them.
• Play an active role on the selling floor, and take action to ensure a memorable client experience, putting the client at the center of every decision.
• Demonstrate expert styling and brand knowledge.
• Promote cross selling to increase UPT sales metrics.
• Capture customer data in the company’s CRM database to connect with clients to maintain and develop relationships.
• Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the client.
• Sales—in person, telephone, email, etc.—which includes having the physical ability to wait on customers and fit them properly with shoes.
• Clearly understand company set KPI’s and exhibits the ability to identify strategies to enhance performance standards.
• Takes an aggregate approach to identify and recommend merchandise across all channels.