Operations Coordinator

Ferguson

Operations Coordinator managing business operations at Ferguson. Responsible for inventory management, vendor relations, and quality control across multiple branch locations.

Posted 7/15/2026full-timeNewport News • Virginia • 🇺🇸 United StatesJunior💰 $15 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and accuracy in inventory management, customer service, and operational efficiency improvements. Proficient in utilizing tools like Microsoft Excel and WMS/HighJump to enhance productivity and maintain quality control.

Highest-signal resume keywords

Inventory ManagementOperational Efficiency ImprovementsCustomer ServiceMicrosoft ExcelWMS/HighJump

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ControlQuality Control ProgramsCycle Count ReconciliationPricing Accuracy ReviewVendor Management

Soft Skills

Attention to DetailSelf-MotivatedTime ManagementEffective CommunicationTeam Player

Tools & Technologies

Microsoft ExcelWMSHighJumpTrilogie

Industry Keywords

Operational PoliciesCustomer Credit MemosSafety StandardsVendor Pricing DiscrepanciesCustomer Invoices

About the role

Key responsibilities & impact

Act within the scope of established objectives and policies to accomplish assigned goals.
Maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork.
Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies.
Facilitate customer credit memos with accuracy based on company guidelines.
Work WMS Variance and Cycle Count Reconciliation.
Develop or implement quality control programs.
Implement operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
Review customer invoices for pricing and costing accuracy as well as freight billing and costing.
Oversee the facilities of the operation to provide a safe and well-maintained work environment.
Participates in associate meetings and communicates any concerns to management.

Requirements

What you’ll need

1 - 3 years Ferguson experience is preferred
Strong attention to detail and accuracy
Self-motivated/goal oriented
Ability to effectively multi-task
Organization and time management skills
Knowledge of Trilogie and Microsoft Excel a plus
Knowledge of WMS/HighJump preferred but not required
Team player with good attitude
Understands importance of customer service
Willingness to help out in other areas, besides operations, when needed
Ability to communicate effectively in writing and verbally
Ability to efficiently operate computers, tablets and mobile devices.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities