Sales Support Representative

Ferguson

Sales Support Representative assisting sales associates and providing customer service in Waterworks. Engaging customers and resolving issues in a collaborative environment.

Posted 5/29/2026full-timeHumble • Texas • 🇺🇸 United StatesJunior💰 $21 - $31 per hourWebsite

About the role

Key responsibilities & impact

Work together with Sales associates to support customer needs
Ensuring the delivery of personalized customer service through timely quotations
Coordinate deliveries on behalf of customers
Answer sales calls for general information and resolve customer concerns

Requirements

What you’ll need

1-3 years of sales and/or customer service experience preferred
Experience in Waterworks or Construction is a plus
Strong skills for sales including the ability to upsell
Project management abilities to support sales initiative
Proficient in Microsoft Office
Proven track record of responding quickly to customer needs

Benefits

Comp & perks

Health, dental, vision insurance
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencecustomer service experienceproject management

Soft Skills

personalized customer serviceupsellingproblem-solvingcommunication