Operations Manager

Ferguson

Operations Manager overseeing HVAC business operations and customer-facing teams in the Carolinas. Championing process improvements and ensuring operational efficiency across multiple locations.

Posted 4/30/2026full-timeCharleston • North Carolina, South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $5,175 - $11,275 per monthWebsite

About the role

Key responsibilities & impact

Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools for our HVAC business
Manage our HVAC Equipment claim back process
Support and perform Operational tasks and initiatives in our HVAC business
Drive safety, quality and profitability to meet or exceed company objectives
Act as a strategic partner on the leadership team and liaison among different departments to improve operation results
Ensure warehouse operation is led with efficiency and success
Handle inventory control in our warehouse
Interact with vendors to coordinate inventory returns

Requirements

What you’ll need

Bachelor’s Degree is preferred, equivalent experience will be considered
2+ years management / leadership experience coupled with handling inventory / operational tasks
Sales or Operations experience in the HVAC sector of our business is preferred
Warehouse Management System (WMS) experience is recommended
Ability to adapt and change processes to keep pace with the evolving business requirements
Outstanding organizational and leadership skills to optimally respond to urgent situations
Must be process oriented with good judgment and decision-making abilities
Strong interpersonal skills and the ability and desire to lead a team
A confirmed understanding of OSHA and DOT regulations
Strong technical skills included but not limited to Microsoft O365 applications

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
Life insurance
401(k) with company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory controloperational tasksmanagement protocolsHVAC equipment claimsWarehouse Management System (WMS)process improvementsafety standardsquality assuranceprofitability analysisdecision-making

Soft Skills

leadershiporganizational skillsinterpersonal skillsadaptabilityjudgmentteam leadershipcommunicationproblem-solvingstrategic partnershipprocess orientation

Certifications

Bachelor's DegreeOSHA certificationDOT certification