7-10 years in organizational change management, learning & development, or transformation roles
Experience designing and delivering enterprise-wide learning programs
Deep comfort with emerging technology concepts
Track record of working with frontline/field populations
Expertise in adult learning principles, instructional design, and experiential learning approaches
Understanding of AI/ML technologies sufficient to troubleshoot basic user issues
Skilled in facilitation techniques for use case discovery and process improvement sessions
Comfortable with workflow analysis and process mapping
Exceptional emotional intelligence and ability to read group dynamics
Ability to build trust with diverse team members

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI fluency curriculum designlearning program developmentinstructional designexperiential learningworkflow analysisprocess mappinguse case discoveryfacilitation techniquesAI/ML technologiesorganizational change management

Soft Skills

emotional intelligencegroup dynamicstrust buildingcommunication strategiesleadershipcollaborationadaptabilityproblem-solvingengagementchampioning change