Installation Manager
Ferguson
full-time
Posted on:
Location Type: Office
Location: Memphis • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $5,175 - $11,275 per month
Job Level
JuniorMid-Level
About the role
- Provide leadership for the organization's customer-facing associates and branch functions.
- Support outside sales and showroom consultants to help secure new business.
- Manage vendor relations regarding pricing and products.
- Lead appliance install techs, delivery, and installation coordinator associates.
- Consult with associates and customers at job sites.
- Perform quality checks on the installation work to ensure accurate installation practices are used.
- Verify that all paperwork and documentation related to the installation is completed and accurate.
- Manage installation related issues and provide solutions.
- Plan, schedule, or coordinate project activities to meet timelines.
- Direct or coordinate activities of project personnel.
- Participate in leadership meetings and represent associate concerns, policies and guidelines to the management team.
- Conduct regular associate meetings.
Requirements
- 2+ years experience preferred with duties in routing, scheduling, or appliance installation or 3 years installing appliances as a lead.
- Demonstrated experience using standard hand tools, electric tools and motorized and/or manual lifting devices
- Continued focus on improving system efficiencies and business practices
- Excellent customer service skills a must
- Attention to detail, shown integrity and professionalism
- Proficiency in Microsoft Office: Excel, Word, PowerPoint and Outlook
- Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
appliance installationroutingschedulingquality checkshand toolselectric toolslifting devicessystem efficienciesbusiness practices
Soft skills
leadershipcustomer serviceattention to detailintegrityprofessionalisminterpersonal skillsprioritizationtime management