Fenix Group, Inc.

Solutions Engineer

• Evaluate and develop technical support to business opportunities in collaboration with Sales team/Account Manager.
• Support sales opportunities through broad technical/system level expertise in Nokia Optical Transport architectures and internal/external business understanding.
• Act as a Subject Matter Expert (SME) in Nokia Optical Transport, be able to engage customers, present viable technical solutions, and articulate their value to our customers.
• Work with customers on Proof of Concepts (PoCs), trials, demos etc. and provide first-level support in event of configuration questions.
• Contribute to the creation of customer network evolution plans, and competitively position our technology strategy, solutions, and products to address customer needs.
• Identify short and longer-term solutions to address customer needs.
• Address complex technical risks (e.g. solution/product roadmap availability) with mitigation plans and solutions which generate solid business impact.
• Actively supports the bid team during offer development phases (e.g. solution description, Scope of Work (SoW), pricing, configurations, Bill of Materials)

Customer Solutions Architect – DOE Optical Transport